Toyota of Downtown L.A. is praised for its friendly and knowledgeable staff, who are willing to go the extra mile to ensure customers are satisfied. The dealership's vast inventory and variety of models are also major advantages, making it easy for customers to find their ideal vehicle. Additionally, the service department is commended for its efficiency and professionalism, with many customers appreciating the quick turnaround times and thorough explanations of work performed.
Some customers have reported feeling pressured into purchasing additional features or services, and a few have experienced delays in the sales process. Additionally, some have noted that the dealership's prices can be higher than those of competitors, and that the financing process can be lengthy and complicated.
Yelp: 4.5/5
Google Reviews: 4.4/5
Edmunds: 4.5/5
DealerRater: 4.7/5
Cars.com: 4.3/5
Delivery
In-store shopping
Wheelchair accessible entrance
Wheelchair accessible parking lot
Car rental
Oil change
Repair services
Appointment required
Credit cards
Debit cards
NFC mobile payments