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Town North Mazda Service is an auto repair shop in Richardson, TX.

Town North Mazda Service Review Summary

The summary is generated by AI, based on reviews.

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4.3
(90 Reviews)
5
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1
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Becky Preslar-Smith
Becky Preslar-Smith -Google user
6 years ago
Love my new ride ❤️❤️❤️ they r the best & so is the Mazda CX5.... Love it
Crystal Alexander
Crystal Alexander -Google user
4 years ago
I went in to Town North Mazda after receiving a call from Isiah with the intentions of purchasing a 2021 Mazda 6. I didnt qualify for that however, Isiah being as awesome as he is didnt just try to put me in anything. He...Read More
Jessica Perez
Jessica Perez -Google user
6 months ago
Bought my Mazda here 14 years ago and have always appreciated the professionalism and courtesy every time we come in. The service department is great and always very clear on diagnoses and pricing.
Samantha
Samantha -Google user
10 months ago
This place is my extended family when it comes to the care of my Razzyred, aka my red madza cx5. Greg was my first person contact, and I had a concern about my vehicle he explained to me what was happening, and it was...Read More
Sifat
Sifat -Google user
a year ago
Victor from the service team took over my maintenance work for the past 2 years now. He's always been a gentleman when dealing with my car issues. One of the best things is he always provides polite suggestions and leaves it to me to decide....Read More
Holly Grant
Holly Grant -Google user
Edited 2 years ago
I purchased an auto from them back in April of 2022. That experience was amazing absolutely hands down best experience in purchasing an auto and I’ve purchased many throughout my life. Now, for the horrible experience. My car is a little over a year old. My...Read More
Julian Ruggiero
Julian Ruggiero -Google user
2 years ago
Town North Mazda has an excellent service center. The sales associates are laid back, friendly and honest. I love how whenever I take my car in, they text me a video of my car on the lift and walk me through the underside components they...Read More
Joni Halford
Joni Halford -Google user
2 years ago
This dealership is absolutely amazing! The process of buying a new vehicle was straight forth and painless. I have bought many vehicles and as a customer I have never experienced the amazing customer service from a car salesman as I did here at Town North...Read More
Lisa Loughmiller
Lisa Loughmiller -Google user
Edited 2 years ago
Victor is the best service advisor! He knew my name even though I have only been there a few times for oil changes. He told me exactly how long it would take to service my car. Then called me when it was done.
Sidney Wilson
Sidney Wilson -Google user
2 years ago
Super awesome dealership! Hats off to the service team who had just what I needed and fit me into their busy schedule when they didn’t have to. Aaron was the guy in services to answer my call and fit me in the schedule. I may...Read More
Atomic Atom
Atomic Atom -Google user
5 years ago
Sammy was easy going and friendly as he helped me buy my CX-5. Financing was relaxed and painless. This dealership has an easy-going vibe that makes the car buying process smooth. Overall, great experience. Would definitely recommend!
Sarah Roha
Sarah Roha -Google user
3 years ago
I love the Service Department. Victor always makes sure I am satisfied in my decisions for what service needs to be done. Receiving the video of the inspection and breakdown of my car needs is a great addition. I will never take my car anywhere...Read More
Anurag Jalan
Anurag Jalan -Google user
6 months ago
Needed to replace the engine undercover on my Mazda CX30. Quick in, quick out.
Carrie Hood
Carrie Hood -Google user
2 years ago
Excellent service experience! I have bought two vehicles here and it's always top quality. Their new facility is wonderful as well.
Josh Berrios
Josh Berrios -Google user
8 years ago
Perry the tech is the dude to go to for alignments. He was really respectful, knowledgeable, and chill. Places need more people like him. He went over and beyond helping me with my alignment problem on my 2004 MSM I thanks Track Dog Racing for...Read More
Irina V
Irina V -Google user
2 years ago
Guys, you are amazing. Your professionalism sky high. Especially thanks to manager Ash and financial specialist Craig, who both are saloon superstars. And very, very special thanks to Alex.
Dr. Ash
Dr. Ash -Google user
5 years ago
Fast service. Have a decent waiting room, coffee provided. My agent Raylene was nice, but she wasn't in her best mood! They send you a video during your visit, checkin motor and breaks and stuff, which was sooooo cooool.
Eduard Oganesov
Eduard Oganesov -Google user
6 years ago
We have been coming to Town North Mazda's service department for years, and our service advisor/consultant is Viktor Bernal. Viktor is amazing on all levels of the spectrum from greeting, customer service, friendliness, respect, customer engagement, information, promised time frame. and more and more. Truly...Read More
Eeron Akselrod
Eeron Akselrod -Google user
6 months ago
Awesome service (as always). Thank you Greg!
Shawn G.
Shawn G. -Google user
2 years ago
Great dealership to work with, mazda has some great SUV options. This brand new facility is super nice and clean too.

Features

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Oil change

Amenities

check icon Mechanic
check icon Restroom

Crowd

check icon LGBTQ+ friendly

Planning

check icon Appointments recommended

Other

check icon LGBTQ+ friendly