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Call Direction Website Reviews

About

Total by Verizon is a cell phone store in San Bernardino, CA.

Total by Verizon Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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5
(2 Reviews)
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1
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Marc Manalli
Marc Manalli -Google user
2 months ago
Stephanie and Valeria are excellent. Their patience and technical knowhow made swapping phones for me a stress free experience. I'll be back for my next phone. :-)
Desiree Mendez
Desiree Mendez -Google user
7 months ago
Great customer service. Purchased a phone for super affordable and the coverage has been great!!!! Will definitely continue to purchase my phones from this store. Staff was super friendly and knowledgeable, answered all my questions and cleared my doubts.
Gabriel Macias
Gabriel Macias -Google user
a week ago
Love the service. Its better than metro, t-mobile and Verizon put together
Stephanie Quino
Stephanie Quino -Google user
7 months ago
Super friendly & knowledgeable staff! They had the best deals & great coverage! Will definitely be referring friends/family!
Sylvia
Sylvia -Google user
7 months ago
Just wanna say thank you to adrian he was very patient with me went above and beyond set up everything my other provider didn't want to do 10/10 telling all my friends about total wireless
ISABELLA GARCIA
ISABELLA GARCIA -Google user
7 months ago
Im super happy with my service and the deal I got. Daisy provided great customer service
Divine
Divine -Google user
Edited 11 months ago
I love this store so much they’re super helpful and I’m alwaysss saving myself money! I will always recommend someone here the staff is friendly. Cheaper better and reliable!!
FIRST LAST
FIRST LAST -Google user
a year ago
Great store! Friendly people. I love their rate plans, alot better the cricket. The sales staff was very helpful.
`deborah fatherree
`deborah fatherree -Google user
a year ago
I was having difficulty getting my refund back, after contacting customer service several times. Daisy was very helpful in helping me get it! Thanks again!
MAURO DIAZ POPULAR
MAURO DIAZ POPULAR -Google user
6 months ago
Genesis Culture
Genesis Culture -Google user
a year ago
Diego Nunez
Diego Nunez -Google user
a year ago
Jeanette Bond
Jeanette Bond -Google user
a year ago
The person I was talking to on the phone was polite and helped me with a situation I was having adding money to an account. The only problem I have with her is that she gave me false information about being able to return unused...Read More
Luis Alberto Martinez Jimenez
Luis Alberto Martinez Jimenez -Google user
a year ago
The experience was good at the beginning, but the only thing is that this location is a bit far.
FOOD CRITICS
FOOD CRITICS -Google user
a year ago
Sofia Fuentes
Sofia Fuentes -Google user
5 months ago
They refused to do a refund or exchange for a phone that was defective. Had the phone for less than 1 day and they said oh well, can't do anything about it because their policy is no returns even with box and receipt. Now stuck...Read More
Richard Garcia
Richard Garcia -Google user
7 months ago
I'm a senior who was take an advantage of at this location on Mount Vernon. Every new phone I have purchased over the past 20 years came with a charger and cable in the package. Even the defective phone I purchased as a new customer...Read More
Erik Sanchez
Erik Sanchez -Google user
a year ago
Was told I was getting a speaker for free turns out I got charged and they just didn’t want to give me my receipt DO BETTER! 😔 …
Jonny Hernandez
Jonny Hernandez -Google user
a year ago
Very bad 👎 …
Jeanette Bond
Jeanette Bond -Google user
a year ago
The person I was talking to on the phone was polite and helped me with a situation I was having adding money to an account. The only problem I have with her is that she gave me false information about being able to return unused...Read More
Sofia Fuentes
Sofia Fuentes -Google user
5 months ago
They refused to do a refund or exchange for a phone that was defective. Had the phone for less than 1 day and they said oh well, can't do anything about it because their policy is no returns even with box and receipt. Now stuck...Read More
Richard Garcia
Richard Garcia -Google user
7 months ago
I'm a senior who was take an advantage of at this location on Mount Vernon. Every new phone I have purchased over the past 20 years came with a charger and cable in the package. Even the defective phone I purchased as a new customer...Read More

Features

Service options

check icon In-store pickup
check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments