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Tory Burch is a women' clothing store in Santa Monica, CA.

Tory Burch Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(25 Reviews)
5
4
3
2
1
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Kaitlin Schroeder
Kaitlin Schroeder -Google user
2 months ago
Literally the worst Tory Burch store I have ever been to. The staff is rude and not helpful in the slightest. I called multiple times and left a message with no response before traveling an hour and a half to the store for an exchange....Read More
Kayla Cheek
Kayla Cheek -Google user
10 months ago
I came into the store yesterday and 2 beautiful women helped me pick out the Fleming soft with the matching wallet. I just wanted to leave a comment because I had some bank blocking issues and they were so so patient! I seriously appreciate that...Read More
Phannisara
Phannisara -Google user
a year ago
Very happy with the service on my first purchase from your store. I got the cute bag, love it xx:) , and especially, lady staff Jisoon was great! She is wonderful, answered questions was very good at and also giving best advice. Thank you for...Read More
Debra Shepherd
Debra Shepherd -Google user
3 years ago
This boutique has one of the best window displays in the mall. The handbags are priced competitively with Coach. The staff is nice and the selection is good for a store of its size. I have noted a bit of a line to get in...Read More
Laura Golka
Laura Golka -Google user
8 years ago
Nice selection but the staff here couldn't be bothered to tear themselves away from their conversation to help you. Another customer came in to ask about some help with from sandals that she had gotten from another store. She was told to go back to...Read More
Ania Castilla (BAMM)
Ania Castilla (BAMM) -Google user
8 years ago
Bought a pair of shoes at the Camarillo outlet which I decided to return. I went into the Santa Monica location on November 25, 2016 to ask about returning the shoes at their location and was told YES! Went back to the store the evening...Read More
Janaina Lopes
Janaina Lopes -Google user
5 years ago
I love the brand but this store was very small and limited. The sales sign was so small that it was hard to see...the person in the store was cordial.
Sara M
Sara M -Google user
6 years ago
This place needs nicer staff and better customer service.
Marva Nicholas
Marva Nicholas -Google user
3 years ago
Small and cozy store.
Felix Nunez
Felix Nunez -Google user
5 years ago
Great service

Features

Service options

check icon Curbside pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Women's clothing

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards

Other

check icon LGBTQ+ friendly