Tom's Tire and Auto Repair is praised for its friendly and knowledgeable staff, who take the time to explain repairs and provide honest estimates. The shop is also commended for its quick turnaround time, with many customers receiving same-day service. Additionally, the prices are considered reasonable, and the quality of work is consistently high.
Some customers have reported issues with communication, citing that the shop can be slow to respond to phone calls or messages. A few reviewers have also mentioned that the waiting area could be improved, with limited seating and amenities.
Google: 4.8/5
Yelp: 4.5/5
Facebook: 4.9/5
Reviews.com: 4.7/5
Better Business Bureau: A+