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Thousand Oaks / Westlake Vacuum is a vacuum cleaner store in Thousand Oaks, CA.

Thousand Oaks / Westlake Vacuum Review Summary

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4.1
(17 Reviews)
5
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1
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FA jahanshani
FA jahanshani -Google user
2 years ago
I took my vacuum to another local vacuum shop and they were so rude! Then I googled others in the area and thankfully found TW (Thousand Oaks Westlake) vacuum. Tyson was so helpful and immediately knew what was wrong with my Dyson I’ve had for years....Read More
Kathleen Farrrar
Kathleen Farrrar -Google user
3 months ago
I took my Singer machine in for a repair. The repair issues were handled beautifully and in a timely manner. I couldn’t be happier with the outcome of my service experience and my interactions with Tyson. Old fashioned excellent customer service. Definitely someone who stands...Read More
Deborah Hubbert
Deborah Hubbert -Google user
2 months ago
Oh my goodness, Tyson is absolutely the best! He is dealing right now with being so overworked because two other vacuum repair places have gone out of business in Thousand Oaks recently. The problem with my Dyson was very weird and it took a couple...Read More
MoonChild
MoonChild -Google user
a week ago
Tyson is a great guy. He did an excellent repair job he works on all models of vacuums and he answers his phone.
Carla Cox
Carla Cox -Google user
7 months ago
Tyson was amazing! He called me back when he noticed a missed call, he met me at the store within 20 minutes, and had everything I needed (parts for my Oreck handheld) waiting for me. He was knowledgeable, helpful and answered all of my questions...Read More
Stephanie Newcomb
Stephanie Newcomb -Google user
6 months ago
Even though our vacuum didn't end up being repairable Tyson was a pleasure to work with. He was extremely knowledgeable and an awesome communicator. I will definitely be returning for all my vacuum needs!
Matthew Kadowaki
Matthew Kadowaki -Google user
2 years ago
Purchased a new Miele C3 vacuum at an amazing price. The store owner was able to price match the lowest online price I could find. The store owner was extremely kind and courteous with no pushy sales tactics. I felt like my best interests were...Read More
Anna Ip
Anna Ip -Google user
2 years ago
I went in to buy an o-ring for my Hoover carpet cleaner. Tyson was super helpful. He told me he will order it for me from his distributor. Within two days, he contacted me that although his distributors did not carry this...Read More
Shaunt Aslanian
Shaunt Aslanian -Google user
2 years ago
We moved into a home with central vacuum system. I needed help and thank god I found Tyson at Thousand Oaks Vacuum. Great prices and service. Tyson came out to our house multiple times until the system fully worked. I highly recommend this place.
Lori V
Lori V -Google user
2 years ago
My Rainbow vacuum was on its last leg... Tyson said the motor was in excellent condition, but only the power head needed repairs. And now, it runs like a brand new vac! THANK YOU TYSON. REASONABLE PRICE AND EXCELLENT SERVICE!!!
Ashley Richardson
Ashley Richardson -Google user
4 years ago
I have an Oreck vacuum that stopped working and had this awful burning smell..Anyway I called a few vacuum stores in the area and left messages. TVacuum was the only one that called me back. A pleasant young lady named Nicole told me they...Read More
Catherina Chiechi
Catherina Chiechi -Google user
6 months ago
I was impressed with this service. He got my stick vacuum working again.
Casey Winstead
Casey Winstead -Google user
8 years ago
Everything went like clockwork the way they said it would. Dyson vacuum went in looking like a wreck and came back working like brand new--for the very reasonable price quoted. No drama, very happy with these people.
Geo Brown
Geo Brown -Google user
a year ago
I had a screw that would not go in so handle could be secure these guys helped me get it in there..go to these guys they have helped me with other vacumms in the past they always do a good job. 5 stars
Laura Peterson
Laura Peterson -Google user
8 years ago
Very happy with my service. This is a nice small family run operation, the prices are great and the service is friendly. Tyson the owner really knows what he is doing. I would recommend highly !!
Rachel Oropeza
Rachel Oropeza -Google user
8 years ago
Very Thorough, quick and Tyson is a great employee . An honest one! I recommend this place to everyone
Angelique Sieverson
Angelique Sieverson -Google user
5 years ago
Very Professional and helpful. Fixed my vacuum in a reasonable time.
Janet Penanhoat
Janet Penanhoat -Google user
5 years ago
Professional, responsive and loved supporting a female owned business
Charlotte Adams
Charlotte Adams -Google user
9 years ago
Wonderful friendly efficient service
Iphone Repair
Iphone Repair -Google user
11 years ago
This place was the only service center within a 50 mile radius for Dyson and the owner had a grumpy attitude and said it would be ready in 3 days. He then called me and told me it would be 100. To fix I asked...Read More
Deborah Kernahan
Deborah Kernahan -Google user
4 years ago
I totally got ripped off for $150.00 of nothing. Took my vacuum in for service and it worked one time and stopped working. I stopped by twice to let them know, the hours have been shortened, no one there. I decided (after using them for...Read More
Christiana Rose
Christiana Rose -Google user
9 years ago
After 24 hours my vacuum never moved from its spot place for service. Operator said he got busy, but I never received notification, nor did it seem like he remembered when I needed completion. There were no sysems in place telling him when I needed...Read More
adam rives
adam rives -Google user
9 years ago
This place fixed my problem but then used my Vaccuum to clean some carpet. I don't own a dog but some how there was dog hair in the filters and the dumping cannister when I picked it up. My wife goes to use the hose...Read More
Sandy Gross
Sandy Gross -Google user
11 months ago
I dropped off my sewing machine over a week ago to be repaired and as I’m waiting for an estimate I never hear from the owner I call and leave plenty of text messages. He never answers the phone at the business this is the...Read More

Features

From the business

check icon Small business

Service options

check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Recycling

check icon Electronics

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly