What are your business hours?

We are open from 9 AM to 6 PM, Monday through Saturday.

Do you offer appointments or walk-ins?

We accept both walk-ins and scheduled appointments. Please note that appointments are recommended to ensure availability of your preferred barber.

Where are you located?

We are located at 235 S Kalamazoo Mall.

What services do you offer?

Our services include haircuts, shaves, trims, and other grooming services for men and boys.

How can I contact you for more information?

You can call us at (phone number) or reach out through our website's contact form.

Reviews (269) 359-1188 Call Website Photos About

The Waiting Room

Is this your business?

4.6 (89)

Barber Shops Men's Clothing Stores

Call Direction Website Reviews

(269) 359-1188 Direction Website Reviews

About

The Waiting Room is a barber shop in Kalamazoo, MI.

The Waiting Room Review Summary

The summary was generated by AI, based on reviews.

The Waiting Room is a popular barber shop with a 4.5-star rating, praised for its friendly and talented barbers, comfortable atmosphere, and attention to detail. Customers rave about the shop's unique vibe and exceptional service.

Review Rating Chart

Google: 4.4/5

Yelp: 4.5/5

Facebook: 4.8/5

TripAdvisor: 4.3/5

Thumbtack: 4.7/5

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Reviews & Ratings

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4.6

(89 Reviews)

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Hailey Gordon -Google user

2 months ago

Love The Waiting Room! The staff is great at recommending items that work well for the men I shop for, whether that be beard care or apparel. I’ve purchased a few things for my boyfriend (solid cologne, jeans, beard balm) and my dad (golf shirts)...Read More

Steven McHugh -Google user

a year ago

Classy, upscale, sophisticated and you feel like your best self when you walk out every time! we all have those moments in life when we get down on ourselves, features, seasonal depression etc. The Waiting Room does an excellent job of keeping those positive spirits...Read More

Melinda Beffrey -Google user

3 months ago

Awesome store with great customer service. Very helpful finding that unique gift for my husband.

Chris Merrill -Google user

4 months ago

Just had my first trip to The Waiting Room and Matt did an incredible job on my hair. He was personable and respectful and made sure everything turned out the way I wanted before wrapping up. Overall, it is a great place with an awesome...Read More

$20–30Haircut

Ryan Shaffer -Google user

a month ago

First time going and had a great experience with Danny. Dude is quick, skilled and personable. In and out in less than 20 min - the haircut looks great, my lady approves, and I’m feeling gooood with how I look.

$20–30HaircutFine hair and lots of it.

Alex Jasso -Google user

3 months ago

Was able to find a pair of Vans that are no longer in production at a very fair price. Very fast shipping and even received a handwritten note by the packer. Would definitely recommend and would order from again!

Babel -Google user

a month ago

Matt was my barber and he did a stellar job! Didn’t know what I wanted but he showed me some things and ended up giving me a style that felt good and looked good!

$20–30

Andrew Roberts -Google user

2 months ago

Amazing customer service. Jacob was very informative, while being non-pressure sale. Amazing experience. And I have a very cool flip wallet.

addisyn tokarz -Google user

2 months ago

I love this store! Shopped here for a few birthday gifts. Always so neat and clean, and the staff is very kind and helpful. 👏🏼

$30–40

Vic Castaldo -Google user

2 months ago

Very cool, modern barbershop. Matt provided a good, professional cut in a timely manner. Merchandise is pretty awesome as well.

$20–30Haircut

Matt Karr -Google user

8 months ago

I was in town for a conference and found this gem just a walk from my hotel. Easily made a same day appointment online and Danny was ready for me when I arrived. Great environment and even better cut! Also, shout out to Cassidy who...Read More

$20–30Haircut

Lindy T -Google user

a year ago

A+ to go along with those five stars. I am a regular with Matt for a haircut and beard trim every other week or so. The vibe of the facility is energetic and positive with music and much in the way of apparel and clothing,...Read More

$50–60Haircut, Beard trim, Eyebrow trimmingMatt is already mentioned in my review, but is worth a second mention still.

DoodToob2 -Google user

3 months ago

Jake was a huge help! He helped me find the perfect new pair of shoes. This place is awesome!

Michael Brown -Google user

9 months ago

Started coming here a few years ago and I will never go anywhere else as long as Matt is available. He's always given me amazing service, is incredibly respectful, chill and personable. He has magic hands that pays attention to the smallest details and makes...Read More

$30–40Haircut, Beard trim, Razor cut

Chris Edwards -Google user

Edited 7 months ago

We started coming here a couple of months ago, and won't go anywhere else. Great environment and the barbers are very detailed. We absolutely recommend The Waiting Room. Go see Matthew, he will take care of you.

$40–50Haircut, Beard trim, Kids' cutsBeard cleanups/trims

Tanner Brewer -Google user

11 months ago

This is the only barbershop I will go to. They are the most consistent with my haircuts and always make time to squeeze me in. Matt is a professional and you can tell by the quality and skill he has been doing this for some...Read More

Joseph Van Harn -Google user

a year ago

Bauer and Brooke made my day when I was shopping for shoes on Thursday afternoon. They let me go at my own pace, knew details about all the models, and helped me choose a comfortable pair of great-looking boots. My last two purchases of new...Read More

Dakota Wolfinger -Google user

9 months ago

I've been to a lot of barbers. These guys have been the only ones to consistently give me a great cut. The price is great for being in the middle of kalamazoo, and there's cool things to look at in the store.

$20–30Custom cut, Scissor cut, Shave, Hot towel shave

Hannah Johnston -Google user

3 months ago

Had an appt. with Danny today, he was so, super cool and did such a great job!!

$20–30Haircut

Jacob Reyburn -Google user

10 months ago

I had an great experience here today. A great vibe in downtown Kalamazoo and a store that will fit your style any time of the year. I was helped out by Brady and his customer service was exemplary.

$60–70

Aaron Miller -Google user

2 months ago

Always a great haircut be sure to make an appointment it's a popular spot!

Michael-Luis Halbert -Google user

a year ago

I highly recommend this place as a Barber Shop and Clothing store. I’m new to Kzoo and was in need of a beard trim. Friends and Family highly recommend The Waiting Room so I gave it a try. Danny surpassed my expectations. 5 star service...Read More

Jaime Gram -Google user

a year ago

Carly is exceptional! She consistently delivers an amazing experience for our family! An added bonus is the curated menswear that is available within the shop. Carly and The Waiting Room have been an awesome addition to our downtown mall!

Jake B -Google user

2 years ago

Nicest barbershop in all of Kalamazoo. I will be recommending this place to my friends and family. I was greeted as soon as I walked in and was offered a glass of water while I waited for my chair to be cleaned. I looked around...Read More

Jeremy Horton -Google user

4 years ago

Man oh man I could write an essay on how badly Kalamazoo needed something like this. …

Julia Beffrey -Google user

3 months ago

Love these guys!! Solid fragrance selection is wonderful!

Andrew Wells -Google user

4 years ago

Colby was friendly and did a great detailed job on my haircut. This is the best experience I've had with a haircut in this area. Additionally a small but appreciated aspect was that they had the 'ear savers' for masks to loop the mask …

Greg Smith -Google user

4 years ago

Went in for a haircut by Colby. Very impressed at the detail and professionalism of his work. This is not a cheap $12 haircut, but like all things you get what you pay for. I felt like the value was very good and...Read More

Aaron -Google user

4 years ago

Went in yesterday for a haircut and beard trim that I was desperately in need of due to COVID. The shop is really cool, with all kinds of stylish clothing and accessories for men to shop around for and check out while you wait for...Read More

Libby Kosciuszko -Google user

4 years ago

My husband has been going to Colby, the barber, for more than a year when Colby was based out of Battle Creek and has really been thrilled with the quality of cut and shave he receives. So, when we found out Colby was moving to...Read More

Features

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Wheelchair accessible restroom

Amenities

Restroom

Crowd

LGBTQ+ friendly

Transgender safespace

Payments

Debit cards

NFC mobile payments

Credit cards

Other

LGBTQ+ friendly

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