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The UPS Store is a shipping and mailing service in Lee's Summit, MO.

The UPS Store Review Summary

The summary is generated by AI, based on reviews.

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4.4
(135 Reviews)
5
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1
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Rodney Misemer
Rodney Misemer -Google user
Edited 8 months ago
Everyone that works here is polite and professional, every time I’m here I’m in and out really fast and there’s never a problem with the packages.
Alexis Clark
Alexis Clark -Google user
2 months ago
I had such a wonderful experience at The UPS Store thanks to Tyson and Sophia! From the moment I walked in, they greeted me with genuine kindness and made the whole process so smooth and stress-free. They were both attentive, knowledgeable, and went above and...Read More
Scott Stanger
Scott Stanger -Google user
2 months ago
There was a line of at least a dozen customers when I arrived, and I only needed to drop off a return with no receipt needed. UPS employee Tyson noticed me in line and asked if my parcel was a return with no receipt needed....Read More
tiffany Taylor
tiffany Taylor -Google user
a month ago
Keanni was awesome and found affordable ways for me to mail my packages off.I had been at other ups locations that I felt was price, gouging me. She was patient kind knowledgeable and professional
Angelina Tidd
Angelina Tidd -Google user
7 months ago
Everyone is always super nice and efficient when I go in. Tori, especially, is amazing! She went above and beyond helping me when I shipped a package to an incorrect destination. She kept track of the situation and provided me with regular updates until the...Read More
Ryan Eickbush
Ryan Eickbush -Google user
5 months ago
I had several packages that needed to be shipped, Jordan was able to get me out the door in a few minutes. Great service.
Melissa Sanders
Melissa Sanders -Google user
a month ago
I have always had a fantastic experience there! Always so helpful.
Camp Dale
Camp Dale -Google user
9 months ago
They are always friendly, even when busy. Very helpful in answering packaging questions. They packaged and mailed something fragile and of personal value for me this past fall. It was sent to Texas and got there in perfect condition. They are...Read More
John Allen
John Allen -Google user
a month ago
John, thank you for your help and your printer machine was great! Johnny
Malcolm McDonald
Malcolm McDonald -Google user
a week ago
Great customer service, and it's always in and out for me.
Tracy Enos
Tracy Enos -Google user
a year ago
Very helpful and had a full staff. My wait times were next to none. I don't like the shipping fees, a bit outrageous for a few sheets of paper, however, that's not the fault of the store. It's a corporate wide issue.
Debbie Pennington E A
Debbie Pennington E A -Google user
4 months ago
Always Friendly and Ready to help with anything! Great to deal with.
W B
W B -Google user
6 years ago
Have used this store for various things in the past. One time I was there for about 2 hours making hundreds of copies of just one page at a time and had to remove staples, re-staple documents, etc. The one owner(?) lady let...Read More
Brendan Holderman
Brendan Holderman -Google user
a year ago
Mark was absolutely spectacular! Extremely helpful and kind, made my return process super quick and easy. Thank you Mark! Will definitely bring my business here again.
Danelle DeRuse
Danelle DeRuse -Google user
7 years ago
Without a doubt the friendliest in the most hard-working UPS staff I’ve ever had the pleasure of working with. I send a lot of things to print with them, and they are so professional- my final product always looks better than I expected. …
GiddyUp Rescue
GiddyUp Rescue -Google user
2 years ago
The manager was really nice & refunded the difference & even offered to cut the PKG down as the size they used made the price $100 more . They told me $35 to $40 to pack an antique doll to ship to Thailand. I left it...Read More
Sierra Behrman
Sierra Behrman -Google user
2 months ago
Fast & easy service! Was in and out in less than a minute.
Angie Cox
Angie Cox -Google user
a year ago
I use this location for Amazon returns and it's always a quick and easy experience! It's nice to just run in and out. Plus everyone is always really nice too!
Laura Picard
Laura Picard -Google user
6 years ago
I needed to return an item and the barcode would not scan. The associate helping me went above and beyond to figure out how to access the return slip. She was extremely kind and genuine . She asked another associate for his help...Read More
Tonya Parker
Tonya Parker -Google user
8 years ago
Always very responsive. It's rare that my print jobs are not rush, and every time the store accommodates me no matter the size of the job. They are a great resource for bulk mailings and print & design services. The owner Dennis is a great...Read More

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check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot