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The UPS Store in San Mateo

3.4 (60)

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The UPS Store is a shipping and mailing service in San Mateo, CA.

The UPS Store Review Summary

The summary is generated by AI, based on reviews.

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3.4

(60 Reviews)

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chaparra vasquez -Google user

2 months ago

Great service every time! The staff is super helpful and friendly, and they make returns shipping easy and stress-free. Love their smiles! I have never had a single bad experience. This location has a-lot of parking which is a plus. 100% Recommend

Daniel G -Google user

a year ago

The two people who helped me were both thorough and knowledgeable. The woman taking my packages quickly and completely explained the options and charges. The other gentleman present gave me good solid advice on safety with packaging and shipping PC components. I frequently ship...Read More

Rohita Tikoo -Google user

a year ago

Ali and his team were very responsive and accommodating to our needs for shipment. They guided us with the process and even stayed late to make sure we got everything in place. Thanks for your help! Definitely one of the best UPS stores we have...Read More

Melvin Zucker -Google user

2 months ago

Excellent service with fair pricing for shipping packages

Liza Wong -Google user

a year ago

I have been a customer for over 2 years. I always found the store's owner Ali & his staff Anders, Evelyn and Isabel to be very helpful with my shipping needs. They are very professional, reliable and courteous.

Kath De Anda -Google user

3 months ago

Excellent customer service, courteous, professional, knowledgeable and very helpful.

Scott Ollivier -Google user

a year ago

I’ve been to the San Mateo UPS office on 41st several times. Every time the staff has been both friendly and fast/efficient in processing customers through the line. No ridiculous waits that can happen elsewhere.

Style Eye -Google user

5 years ago

Ali is fantastic! We needed to get something notarized approaching closing time and he told us he would wait for us! Super fast, friendly and helpful. Thank you so much! Also, the store set up is amazing with ample distance markers, communication...Read More

Will Bunting -Google user

6 years ago

Ali was amazingly helpful to my wife and I as we had to ship things to Japan last minute before we moved. They were very professional and stayed after closing time to help us get the best price for our packages, by re-packing them into...Read More

Michael Smith -Google user

5 years ago

Called later Fri pm and got very quick appointment with Ali at store for multiple Notarized signature for myself and children. Ali was so professional and organized to get the notaries completed in speedy time, however thoroughly and accurate! He solicited his other store employee...Read More

Jill Martin -Google user

3 years ago

I had several packages to ship, all with different, special requirements. I was overwhelmed with how to proceed. Evelyn at store 2152 professionally and knowledgeably explained all of my options. Then she packaged my items for me. She turned a stressful task into an easy...Read More

Duke Kim -Google user

5 years ago

This was my first time making Amazon returns through ups dropoff and Ali was really helpful. He was very patient while I fumbled through the half a dozen returns I was making. …

Naghmeh Amraei -Google user

6 years ago

I had to choose this store and I was a little bit uncomfortable since I read the reviews! But I’m glad that I did, quickly after I walked in, a very nice gentleman introduced himself as a new manager! …

Salomi Daftary -Google user

2 years ago

This is literally the best UPS store in the area!! The staff is kind, patient and always helpful. A big shout out to Isabel and Evelyn for the amazing work they do in helping customers. Thank you!

Harriete Estel Berman -Google user

a year ago

The store assistant was knowledgeable about the boxes that you had available and was very patient and helpful in finding three boxes that were suitable for my project.

Virginia Ellis -Google user

7 years ago

So disappointed to read all the negative reviews of Mark and Skip's UPS store on 41st Avenue. I followed them from Crystal Springs Shopping Center and have been a client for almost 20 years. I have experienced utmost courtesy and helpful service here.

Ke Z -Google user

3 months ago

I like this location, staff is great.

audrey atkinson -Google user

10 years ago

The guy was so helpful for a newbie my first time returning any thing and it only took a few min for sure if I haven't return any items again I will know we're to go for now on, bought something from amazon had to...Read More

Dhiraj Kumar Dwarapudi -Google user

2 years ago

The employees being very helpful with my requests and getting them done quickly. The employees at the store were very friendly as well

Psul Fredman -Google user

3 years ago

The gentleman who runs the shop is very decent and helpful. I've been doing business there for three years. Always knowledgeable and fair.

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Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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The UPS Store in San Mateo

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The UPS Store Review Summary