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The UPS Store is a shipping and mailing service in Rohnert Park, CA.

The UPS Store Review Summary

The summary is generated by AI, based on reviews.

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3.8
(74 Reviews)
5
4
3
2
1
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Nancy Hayssen
Nancy Hayssen -Google user
11 months ago
Nice people who work here. One of the places to return Amazon purchases. Lots of parking out front.
Deb H
Deb H -Google user
a year ago
Tim, Celeste, and Kimberly are my go to shippers for my small online business. They are extremely knowledgable and efficient yet still manage to be personable even during "rush times" (noon and just before cut off). I have used many UPS stores in Northern CA...Read More
Amal Ayat
Amal Ayat -Google user
a year ago
Tim helped me today, I had to send a package to Canada & Tim was so helpful & was very pleasant. I would go back just for him. Thank you Tim you are wonderful!
Cathy Carney Henning
Cathy Carney Henning -Google user
6 months ago
Tim is the best person going and it is reflected in his staff, quality is contagious!
Shawn Voss
Shawn Voss -Google user
6 years ago
I have been to many different places to have photo's and PDF's scanned and printed. The Customer Service., attention to detail, and, Employee Knowledge at this Store and Location is absolutely the best. I drive an extra 40 minutes to work with these people. I have been...Read More
Dario Garcia
Dario Garcia -Google user
a year ago
Great service! Tim provided me with an excellent customer service. He is a great asset this place. UPS is doing something right.
Courtney Krakauer
Courtney Krakauer -Google user
3 years ago
On the way to an appointment in San Francisco, I discovered one of the necessary 4 pages had been printed with a 5” blank skip in the center of the third page. We stopped here, at The UPS Stire Rohnert Park, for a quick email...Read More
Allison Ball
Allison Ball -Google user
6 years ago
I have never had a problem here! The staff has always been super helpful and lovely! They make everything so easy and I love that I know I can go here and everything will be taken care of. Thank you all for your wonderful work!!!!
Bonnie Bee
Bonnie Bee -Google user
a month ago
Great customer service!
Lisa Palmer
Lisa Palmer -Google user
6 months ago
The staff is always so helpful and friendly.
Twinkie ARNETT
Twinkie ARNETT -Google user
5 years ago
This has been my favorite UPS store...The staff has ALWAYS been friendly, helpful and have gone out of their way to be helpful and to complete the mission. Can't say enough positive things about this UPS location.
Kasandra Poshepny
Kasandra Poshepny -Google user
Edited 6 years ago
Very good customer service and I always get a "hello we'll br right with you" everytime I come in. It deffinetly think they all deserve a raise for making everybody feel welcome because you dont find this type of service just anywhere.
Lauren Shoemake
Lauren Shoemake -Google user
3 years ago
So thankful for this store and for the very helpful Greg for giving me a hand with a very heavy box! Greg saw me coming and came to my rescue. Great service and attitude! Thank you!!
Shaleena Sedano
Shaleena Sedano -Google user
a year ago
The owner moved from Petaluma to here. I followed him. The survice is exceptional.
Roberta Smith
Roberta Smith -Google user
6 years ago
The Rohnert Park UPS store employees are outstanding in their service. I have used all of their services and am so greatful they are close by to. Roberta Smith
Vlad Alexander
Vlad Alexander -Google user
6 years ago
good management , free tape ,no bs , in and out , i went to a couple of other ups stores under different management of course and dint have tape on on my package they were trying to sell me overpriced tape i just need...Read More
Lyla Mathis
Lyla Mathis -Google user
a year ago
Tim was super helpful and a delight to speak to! Amazing customer service and overall experience.
Cindy Castro
Cindy Castro -Google user
2 years ago
Friendly staff and always helpful. Way, way more awesome e than the o e both walmart market
JoAnn Bostow
JoAnn Bostow -Google user
7 years ago
I just use a Chromebook without a printer, I just email everything to them and they print it and have it ready. Great service and always helpful.
Samuel O'neil
Samuel O'neil -Google user
6 years ago
You can walk in with anything and they'll get it on its way. Very helpful with getting anything printed too. Awesome for last minute issues.

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot