Reviews (907) 452-2221 Call Direction Website Photos About
Call Direction Website Reviews

About

The UPS Store is a shipping and mailing service in Fairbanks, AK.

The UPS Store Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
3
(75 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Anakarin Brosnan
Anakarin Brosnan -Google user
3 months ago
Miss Kristen does an amazing job at managing customers. I was finishing my business by her station and listened to her manage a pile of customers with so much grace and patience. She is an amazing employee and very good at her job. Thank you...Read More
Ricardo Rodriguez
Ricardo Rodriguez -Google user
3 months ago
Amazing service ! Went for notary service and was treated as a VIP customer and my document was immediately sent ! i was provided the service could not get for notary at my bank ( Wells Fargo ). Never go wrong going to this...Read More
Becca Ericson
Becca Ericson -Google user
a year ago
I came in to send an Amazon return. I was standing in line because it was the first time I had been in this store and didn’t realize I could use the kiosk to do it. A woman with blonde hair and glasses walked by...Read More
dani p
dani p -Google user
a year ago
I arrived at 5:45 on a Friday and the lobby was constantly busy with people coming in. There was one woman working the desk and she helped me with my Amazon return issue, notarized someone’s document, and helped a few other customers in good speed....Read More
A. G.
A. G. -Google user
a year ago
Ivelisse helped me print my labels and was super friendly right as I walked in the door. My trip was quick and easy thanks to her taking care of packaging my shipment for me and getting my label and receipt taken care of. I like...Read More
Tammy Bolander
Tammy Bolander -Google user
3 months ago
So great! Had a package delivered there while traveling. Super helpful and friendly!!
Ken
Ken -Google user
4 years ago
Thank you so much for your help, amazing customer service. We had a departing employee and we contacted the nearest UPS store and the manager was very helpful. He just dropped off the company owned equipment she took it upon herself to box it up...Read More
Angry Raven Lounge
Angry Raven Lounge -Google user
a year ago
Even though it is the Christmas Season and it is crazy in the store everyone was rather pleasant. I had an Amazon return. I had never done these before and was completely lost. Mariah and Tamera helped me and walked me through how to use...Read More
Meep “the” Changeling
Meep “the” Changeling -Google user
4 years ago
Much better than every other UPS store in town... because it's closest to me. They'll mail your stuff. Do you have any idea of the logistics behind how the email works? Be happy you have access to the ability to send anything anywhere in the...Read More
Katia K.
Katia K. -Google user
a year ago
Great place, please leave nice reviews, it is a lot of work but their staff always have the best of intentions. The nail salon fumes are from the neighbor, I bet some low reviews could be from people without much scent tolerance.
Vanessa Speas
Vanessa Speas -Google user
a year ago
When I showed up today there was only one worker and even though she was a little overwhelmed she stayed calm and very polite with every customer in the store - even the grumpy, demanding old guy at the end of the counter.
Gleb Shtengel
Gleb Shtengel -Google user
6 years ago
If I could give 6 stars, I would. Kelsey Stein have gone far beyond the call of duty helping me to pick up the item, package it (extremely well) and ship to me. I do not understand the complaints about prices for their services -...Read More
M K
M K -Google user
2 years ago
I've been to this location several times and I've only had good experiences. If you plan to print from USB storage, make sure it's formatted as FAT32. The printers aren't capable of seeing your drive if it's exFAT, NTFS, ext4, or APFS.
J and A Wolf
J and A Wolf -Google user
9 years ago
We were thinking of getting breast milk shipped to us. After talking with the folks at the store we came to the conclusion it was not a good idea. Why order a bodily fluid from a stranger? If you would not mail cows milk...Read More
Blue Blue
Blue Blue -Google user
7 years ago
I love the girls here! Rockeall and Shay are always so helpful and friendly I even stop in to drop off pre-stamped mail just because they’re always so much friendlier than anyone at the post office. Not to mention the fact they take way better...Read More
San Antonio Dude
San Antonio Dude -Google user
6 years ago
I would like to personally thank the store manager Kelsey at this ups location. Not only did she go above and beyond assisting me with picking up and packing my item to ship it to Texas, she was also the kindest person I’ve ever come...Read More
David Bozard
David Bozard -Google user
a year ago
I’ve always had a pleasant experience at this location. Staff is friendly and helpful. I also like their Amazon return station.
Julie Houghton
Julie Houghton -Google user
a year ago
The service person went out of there way to assist me to try and save me an extra trip to be store. They know who they are (Involved a iPhone charge cord)!!! Thank you!
Stasie B
Stasie B -Google user
2 years ago
I like this store and the fact that they open longer hrs really helps. Thank u for what u do. Love your amazing self serve station
Jan Crosby
Jan Crosby -Google user
a year ago
Staff were friendly, knowledgeable and helpful. Having some document notarized couldn’t have been easier. Thank you!

Features

Service options

Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot