Reviews (812) 378-4777 Call Direction Website Photos About
Call Direction Website Reviews

About

The UPS Store is a shipping and mailing service in Columbus, IN.

The UPS Store Review Summary

The summary was generated by AI, based on reviews.

The UPS Store at 3129 25th St offers reliable and efficient shipping and mailing services, with customers praising the friendly and knowledgeable staff for their helpfulness and professionalism.

Review Rating Chart

Google: 4.5/5

Yelp: 4.2/5

Facebook: 4.8/5

Trustpilot: 4.1/5

BBB: A+

Initializing review summary...

Reviews & Ratings

Leave a Review
3.6
(117 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Kathryn Dial
Kathryn Dial -Google user
a year ago
The store staff is not only so helpful and sweet ….Over the phone…The ladies printed out everything and brought it out to our SUV…. so that I didn’t have to get out with my toddler and niece in the backseat! Amazing Customer Service
Talisa Myers
Talisa Myers -Google user
6 months ago
I had some returns to do today. Due to it being right after Christmas, the lobby was packed with returns. It was busier than I’ve ever seen it before. Mikayla was the only employee serving customers during my visit and she did an outstanding...Read More
Jody Gater
Jody Gater -Google user
2 months ago
Everyone was super helpful even though they were extremely busy. Will keep returning to The UPS store.
Don Rolfe
Don Rolfe -Google user
a week ago
Ease of return, knowledge of staff. Employees are professional and courteous.
D C
D C -Google user
4 weeks ago
I have had nothing but good experiences at this location. Fast, friendly and professional.
Carl J Morgan
Carl J Morgan -Google user
2 months ago
Returns are simple with a QR code basically scan and go. Staff is super friendly!
Kimberley Hathaway
Kimberley Hathaway -Google user
5 months ago
1 person working the store. She was polite and worked quickly. It was very busy for a Friday evening.
K Nelson
K Nelson -Google user
8 months ago
They have just set up the self serve machines and I love them!!! Before it was crowded and lines were long despite how many employees were on shift. Now you can slip in and slip out quickly. The employees are...Read More
Dale Ann
Dale Ann -Google user
a week ago
Everyone is nice, helpful and very efficient.
Kathy Rondomanski
Kathy Rondomanski -Google user
4 months ago
In and out fast, friendly staff when you have questions, one stop for packages and print services.
Brenda
Brenda -Google user
a year ago
The UPS Store offers so many services beyond shipping. I'm not sure everyone realize all they can do. I've made copies, had items laminated, shipped many things and, just today, my husband took 3 boxes of documents in to be shredded. I have also used...Read More
Cheryl Lowe
Cheryl Lowe -Google user
a year ago
I was very pleased with my trip to the UPS store. There were enough associates to take care of the people waiting, as well as keeping everything cleaned up & out of the way. They all had specific jobs that ran perfectly.
Mona Jalal
Mona Jalal -Google user
a year ago
Excellent service, fast and friendly. I came in here for my TikTok shop return. Everything was very fast. They scanned the QR code and gave me tracking code. The place is very clean and staff are very knowledgeable and nice. Highly recommend here for returning...Read More
Mike Kirsch
Mike Kirsch -Google user
a year ago
The great people at our Columbus Indiana store on 25th St. Faith is AMAZING. I've been there before when your swamped and understaffed. She's always hussles and yet she always remains polite. Amber us also a really polite helpful...Read More
Dennis Zornes
Dennis Zornes -Google user
a year ago
Employees are always fast, friendly and professional. The location is easy to jump in and out of. Never had a bad experience and love the atmosphere there always extremely clean and pleasent.
Jasmine O'Conner
Jasmine O'Conner -Google user
3 years ago
I have literally never had any issues at this location. You definitely need patience because this location is always busy; keep in mind, this is the only full service UPS in town. The staff is friendly and work to take care of you as best...Read More
Jackie T
Jackie T -Google user
2 years ago
It was really busy when I was here, but the wait wasn't too bad. The ladies working did their best to give everyone great service and keep the line moving. They were friendly, smiling, helpful, and working hard.
Rita Watson
Rita Watson -Google user
2 years ago
Stopped in there yesterday after work to send something back. I needed lots of help, needed something printed to send with my item. Anyway the young man that waited on me was just absolutely awesome. He took care of everything for me!
Wanda Baker
Wanda Baker -Google user
Edited 2 years ago
They no longer offer posting of regular mail. It was so convenient to post large envelopes here rather than going all the way across town to the post office. They won't even weigh it for you so you know how many stamps to...Read More
Mike Wiegman
Mike Wiegman -Google user
8 years ago
Our business uses the UPS Store for shipping and receiving and it has been awesome! Having the option to have our packages shipped here for pickup has made things so much easier for us. Service has always been quick and friendly. We...Read More

Features

Service options

Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot