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The UPS Store is a shipping and mailing service in Eden Prairie, MN.

The UPS Store Review Summary

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3.3
(63 Reviews)
5
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2
1
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Mariah Vessel
Mariah Vessel -Google user
2 years ago
If I could give 10 stars I would. I had to drop off some Xfinity equipment at the store only to find out there was a ten person queue… he told me I could do it with UPS. At first I thought I would have...Read More
Debra McBride
Debra McBride -Google user
4 months ago
Some of my returns are via “Happy Returns,” a wonderful service provided by UPS. I just initiate the return online and drop the item at UPS. No packaging, no shipping, and no charge. Service here is excellent.
Bud Snead
Bud Snead -Google user
a month ago
Gentleman at the counter was funny, knowledgeable, kind, and was super fast with processing my shipment. Will be shipping out of this location for sure. :)
Jeff Diamond
Jeff Diamond -Google user
a year ago
I had a great experience here today! Madison and Abdul certainly know what customer service is all about! They took care of everything with the utmost respect, courtesy, and extraordinary knowledge! I will definitely be returning to the store in the future when the need...Read More
Kristi Gaddes
Kristi Gaddes -Google user
8 months ago
I had the best customer service at this UPS store [EP] today. Very polite and go above and beyond in service
Jacob Lindekugel
Jacob Lindekugel -Google user
2 years ago
Opened a mailbox there a week ago as I have had multiple packages stolen from my apartment building and had had enough. I think the manager April that all the negative comments refer to is gone now because the new manager is A not female...Read More
Joann Miraglia
Joann Miraglia -Google user
2 years ago
every time I go into the Eden Prairie UPS in Minnesota, I received nothing but great customer service. The people that work there must love their job. I am always greeted with a smile, and they always say how may I help you.
James Benjamin
James Benjamin -Google user
3 years ago
Always a pleasure doing business with the crew at this location. In fact, the thought to leave this review was invoked by the superb service I just received from Steven few minutes ago. Two transactions were settled smoothly over the phone in just a few...Read More
Dutch FiftyOne
Dutch FiftyOne -Google user
8 months ago
Abdul was great! I never ship anything and he knew exactly what I needed when I came in. He was attentive and friendly. Thank you!
Brad Kilian
Brad Kilian -Google user
5 years ago
Dropped a $2k item at this store and did not have it scanned- Recipient vendor did not provide any status information on pickup or receipt and could not tell me anything when I called to follow-up. UPS tracking was showing an error, so i called...Read More
sourabh sharva
sourabh sharva -Google user
3 years ago
By far one of the best UPS store I visited and all credit goes to the people employed there who makes it awesome with extra effort. …
Toran Hassan
Toran Hassan -Google user
5 years ago
PROS: Cool, reliable people in a clean and well-ran store. There's a humorous lady in there who knows everything and keeps the energy high (think her name's April) and two helpful and hard-working gentlemen (believe their names are Jason …
Matt Christensen
Matt Christensen -Google user
2 months ago
Really friendly and prompt service for our small business.
Andrea Mohan
Andrea Mohan -Google user
5 years ago
Been going here at least 15 years. I have a LOT of international shipping and very confusing things... but they always get it right. The Manager April is awesome... each new employee over the years gets new training with my confusing stuff! hahahah But...Read More
Keely U
Keely U -Google user
4 years ago
Incredibly friendly and helpful staff that have been happy to answer the questions I've had as an inexperienced UPS package sender! I've enjoyed every visit and learn more every time. Thank you for taking the time to help me feel more comfortable with shipping!
Kristi Nowak
Kristi Nowak -Google user
a year ago
I’ve always had a wonderful experience here. Friendly employees and kind chit chat goes a long way. Other shipping services could learn from this store.
Rachel Chambers
Rachel Chambers -Google user
5 years ago
We have had our mailbox here for years. Very happy with the service at this store. The manager and employees are always pleasant and helpful. Recommend this store for all your mail/shipping needs!
lauraburkhar
lauraburkhar -Google user
9 months ago
Abdul was so nice!!!! Got it shipped and saved us money! Thank you!
Rhea Barrow
Rhea Barrow -Google user
4 years ago
Jason was super nice and not at all annoyed with my multiple Amazon returns and lack of proper packaging, gotta appreciate that!! :)
Bji
Bji -Google user
4 years ago
Jason was very helpful. The best UPS around so far in my experience. Keep up the good work !

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Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot