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THE UPS STORE - 11877 DOUGLAS RD, ALPHARETTA, GA 30005 is a sign shop in Johns Creek, GA.

THE UPS STORE - 11877 DOUGLAS RD, ALPHARETTA, GA 30005 Review Summary

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4.5
(146 Reviews)
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Dede Martin
Dede Martin -Local Guide
4 years ago
Not pleased with visit. I frequent another location for my shipping needs in which the associates go above and beyond in regards to the experience and service. While visiting this location the associate made it known they are independently owned and operated. This location did...Read More
M
M -Local Guide
4 years ago
Jay and his wife have been awesome to work with since i had my first businesses. He always goes above and beyond for customers and he helped me a lots with my menus by helping me re-edited my original poor menu design and fronting. He...Read More
Abbas Haider DDS
Abbas Haider DDS -Local Guide
3 months ago
Nimita and Jay are customer service oriented business owners. One gets the same experience here as you would expect from a neighborhood business owner, namely, professionalism, customer service and a friendly environment.After coming here for over 12 years, I find the level of service...Read More
Chor Wah Lee
Chor Wah Lee -Local Guide
3 years ago
Gets the job done. 3 stars means average. You don't come out of the store feeling like a prince or princess. Pretty crowded and busy. The only thing I am not happy is that they charge $4 for notary by splitting it to two items...Read More
Chau Jones
Chau Jones
a year ago
Ollie HOU RT
Ollie HOU RT
5 months ago
Nimita gave me such a wonderful smile and service. I was shipping an international package with complicated address, but she is extremely patient with me. She explained everything clearly. She deserves a 5 star review!!!🙂🙂🙂I came here again on July 1st 2024 for another international...Read More
Pete & Gerry Hill
Pete & Gerry Hill
9 months ago
I would like to add another 5-star review for Jay's and Namita's UPS store on Douglas Rd in Alpharetta. They were able to take a 2'x3' wall poster that I bought on a vacation and turn it into a 3-panel, continuous view canvas wall hanging....Read More
Circular Z
Circular Z
9 months ago
Don't know how the young lady measured the shipping box. I measured 9x6x3 and she put in 10x6x4. Tried to figure out why the shipping fee was more expensive than what I found online. The owner just said it's what it is. Came home and...Read More
Tanya Made
Tanya Made
9 months ago
I quickly stop by this location to drop off an Amazon package. The item was in its box and properly tapped. The owner stated an additional poly bag would need to be placed on top in order to be ship.This seemed inaccurate.So,I went up the...Read More
Jennifer Biehler
Jennifer Biehler -Local Guide
a year ago
Sweetest family who runs this UPS Store. Husband/wife team who are so friendly and helpful. You never feel like you are bothering them and they are always happy. Another thing they do is they always give a printed receipt, even when you...Read More
Jeremy Z.
Jeremy Z. -Local Guide
3 years ago
I highly recommend this family-run UPS store. I have been a customer of this UPS store for more than eight years. It’s a great pleasure to see the store owner Jay and his family expanding their service offerings with more advanced printers and equipments. They...Read More
wayne carrel
wayne carrel
6 years ago
I absolutely love this place. I have never had a problem with a package. The couple inside is absolutely pleasant each and every time I come in here, they're always willing to help. Their attitude is always good, they always offer me different options for...Read More
Diane D Bullock
Diane D Bullock -Local Guide
3 years ago
This is by far by favorite UPS Store! I has had the same owners since I started going there over 15 years ago and they always greet me as if I am an old friend even if I haven't been in for half a...Read More
Faranak Jafeh
Faranak Jafeh -Local Guide
6 years ago
My family and I have been working with Jay for the past three years. Him and his wife are wonderful and friendly. They do design for all our printing needs. We have ordered road side signs, print jobs, menus, to go menu, marketing packets, faxes,...Read More
Shane Ellis
Shane Ellis
5 years ago
I always have had the best experience at this UPS Store. Jay the owner does an amazing job. He has helped me with various projects, and mailing various items. Other places I have been to would have higher prices on preparing shipping, and other services....Read More
Joy Ross
Joy Ross
8 years ago
I have been using this great family owned UPS store for many years. Jay and his wife have handled everything from mailing simple packages to my yearly Christmas letter. They are always so helpful and cheerful, it makes going there a pleasure. I highly...Read More
Barakah
Barakah
7 years ago
We have been doing business with this UPS store for over a year for our business, in both shipping and receiving packages. The very nice couple that owns this store are ALWAYS friendly, kind, courteous, and professional. They are knowledgeable and helpful in...Read More
Tamara Greene
Tamara Greene -Local Guide
4 years ago
This location always provides excellent service when I've been there. However, today they truly made my life so much easier. I needed a few packing nuts for a school project, which they provided complimentary. It's small kind gestures like this that really makes a person's...Read More
Namrata Kaushal
Namrata Kaushal
3 years ago
Terrible customer service and extremely rude staff. My husband went in to post a simple document and the staff was rude to the point of obnoxiousness. The staff attending him told him “Not to ask silly questions”.We generally visit the other UPS store less than...Read More
Suzanne Z
Suzanne Z
10 years ago
I moved to Johns Creek in 2010 and needed a mailbox for business and personal use. I selected UPS Store 4342 (Douglas Road in the Kroger Shopping Center) based solely on location.After doing business with Jay for the past 4 years (packages, printing, signs,...Read More
Lara Knight
Lara Knight
10 years ago
I wish all stores were as friendly and helpful as this store. I had a great experience. I had to make 17 pages of copies, and ship an envelope overnight. They explained the different shipping options, and didn't even charge for the copies (which would...Read More
Jesus Delgado
Jesus Delgado -Local Guide
7 years ago
Today was my first time using this UPS location and I was very impressed with the service provided to me. Jay was very knowledgeable and helpful. He directed me towards the best method to send my correspondence. Unfortunately I wrote down the wrong address, but...Read More
I Lewis
I Lewis
4 years ago
I have been receiving mail at this location since 2013... Jay & wife have been nothing but exceptional, they are the most kindest, warm heart, professional people you could ever know.. They always ensure your needs are met.I strongly recommend this UPS Store to...Read More
Anjali Chhetri
Anjali Chhetri
2 years ago
I went to drop off a package and I had the label with me. I had my own box and only one opening to to be taped. I left it open because I though that they might want to check what I am sending. The...Read More
McKenzie Harrison
McKenzie Harrison
3 years ago
I asked them to print a poster for a gift (for which they charge $30). The color printed wrong and a totally different color than what I was paying for. They blamed it on screen color differences and refused to let me say I wouldn't...Read More
Christopher Rude
Christopher Rude
4 years ago
Jay has done some amazing printing work for me over the years. I’ve had iphone pics blown up into beautiful pieces of art! Great for gifts. I just had a wall mural transferred onto canvas. This will be a birthday gift for my daughter who...Read More
Stuart
Stuart
8 years ago
I try to look up reviews when choosing a UPS location to ship with as they aren't all the same. Am glad that this location lived up to the few review on here. Nimita (at the front desk) was very welcoming and professional. You sometimes...Read More
Sierra Gritz
Sierra Gritz
6 years ago
We’ve been using Jay quite some time for our school PTA needs. His quality of products, promptness, friendliness and ability to get ANYTHING done is amazing. We know we can count on him to help make a quick copy of last nights project, IRS mailings,...Read More
Sweet Georgia Pam
Sweet Georgia Pam
5 years ago
If I could give more than 5 stars, I would. I visited 4 ups stores nearby looking for the best location to rent a po box for business. This was hands down the best of the 4 locations in every aspect.The staff were the most...Read More
Anthony Brown
Anthony Brown -Local Guide
5 years ago
Ray was excellent. The location had great reviews.I felt comfortable and welcomed.Service and price are a must for me and I found it at this location.I bypassed the nearby UPS around the corner from me due to their poor ratings and lack of customer service.
Angie Patterson
Angie Patterson -Local Guide
4 years ago
Great location, have been several times.Today the gentleman there offered to stick around 10 mins past closing so I could buzz up there to take care of something. I know they can't always do this but wow, it was nice he did this favor...Read More
547doug
547doug
6 years ago
My world wide headquarters! Question: How much would you have to pay a secretary to do all the things you can get done here? One time Jay, (the owner) built me a wooden crate to ship a painting... does your secretary do that?If you are...Read More
Raj V
Raj V -Local Guide
7 years ago
Awesome and Friendly . They go out of the way to help you with packing etc. I realized while being there much of what they get are return shipping which is predominantly prepaid and means no business for them . They still accept with...Read More

Features

From the business

check icon Identifies as women-owned

Service options

Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Payments

check icon Debit cards
check icon NFC mobile payments
check icon Credit cards

Other

check icon Identifies as women-owned