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The Tile Shop in Hoffman Estates

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4.1 (71)

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The Tile Shop is a tile store in Hoffman Estates, IL.

The Tile Shop Review Summary

The summary is generated by AI, based on reviews.

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4.1

(71 Reviews)

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Hoffman -Google user

a month ago

From the moment I walked into the store, I felt a genuine warm welcome from the entire team. Elliott, my sales representative, was extremely professional, patient, and knowledgeable. He took the time to show me different options, answered all my questions, and guided me through...Read More

Paul Stefanowicz -Google user

2 years ago

Best customer service

Kaite Woods Watson -Google user

6 months ago

I had the absolute pleasure of working with Virginia, who previously worked at the Tile Shop in Lombard before transferring to the Hoffman Estates location. From the moment I met her, it was clear she was a true expert in her field. She knows tile...Read More

Michelle Hansen -Google user

4 years ago

The selection is awesome and Tim, Sales Associate and the Manager were so helpful. They went above and beyond to help me with my project. Thank you

Carol Balabanow -Google user

2 months ago

I went to The Tile Shop on Higgins Rd and received superb service on two projects from beginning to end. The store contained the exact subway tiles I needed, as well as the William Morris tiles that added a beautiful splash of color. Cliff guided...Read More

Justyna Janik -Google user

3 months ago

If you feel lost or confused about where to even begin with choosing the right tile, trim, and grout, go to Annabell Mendez. Annabell is phenomenal! She is super knowledgeable, professional, and has an eye for detail. She put A LOT of time and effort into...Read More

Shilpa Kamath-Jha -Google user

5 months ago

We purchased tiles for our bathroom project from The Tile Shop in Hoffman Estates. Rachel guided us in the tile selection and helped us with the bathroom design. She is amazing to work with and we loved the entire experience. We love our bathroom's new...Read More

Deborah Fotty -Google user

2 years ago

My experience with this store and especially with their associate Tara Gonzales was exceptional! They have a huge selection of tiles to choose from. Tara carefully listened to me & what I was looking for. Her direction was VERY helpful! The whole experience was one...Read More

Ridvan Cungu -Google user

a year ago

I went for some home renovation project. I was lucky to find the store manager Bryce at the store. Very professional, knowledgeable person and respectful. I will go back and I highly recommend that store !

David Thomas -Google user

6 years ago

Nick was fantastic to work with on my bathrooms remodel. Expert knowledge and very accommodating when I changed the plan. He tracked down and actually went to another store to pick up the marble I needed ASAP! Super recommended!! Wish I could add pictures to...Read More

Christina Clary -Google user

Edited 7 years ago

Easy! Connor is good! Gives good advice! I'm a kitchen designer and I will definitely tell my clients to come see him Went in the morning picked out the tile they had it in stock picks it up after work took a total of 20...Read More

adam lee -Google user

2 years ago

Hi All! I wanted to say thanks for the outstanding customer service!!! As a contractor, its nice to receive the same level of professionalism I provide to my customers. Most notably, Ms. Chelle Pèrez at your Hoffman Estates, IL. …

Jenny Bezingue -Google user

7 years ago

Remodeling my kitchen and powder room, and the staff at The Tile Shop in Hoffman Estates couldn't have been more helpful. They have a well-curated product offering of high-quality tile that I didn't see anywhere else. They will help you work within your budget to...Read More

David Raguaski -Google user

5 years ago

Great experience with tile design help/ideas. Great recommendation for contractors. We are currently still in the process of deciding and choosing an installer but this company is making everything so streamlined.

Vince Yabut -Google user

5 years ago

Absolutely superb customer service from KyleMB who provided great direction on considerations for different tile combination, as well as, knowledgeable install tips for our basement project. He is a invaluable asset to Tile Shop. I’ll definitely be back and looking forward to collaborating with KyleMB...Read More

Jonathan Stevens -Google user

6 years ago

Freindly, talented staff that are always ready to help. The selection is expansive and there are lots of options to choose from. The prices are a little higher than your big box stores but it matches the quality of the product you're paying for. Highly...Read More

Andrew Garatziotis -Google user

8 years ago

I have to give a big thanks to Maria P. She tracked down 1000 sq ft of tile that I bought 10 years ago and they had discontinued. The new tile, which came all the way from Texas, matched the old tile perfectly and Maria...Read More

Charlie Shellenberger -Google user

3 years ago

Worked with Nick in the past, he was awesome. Now working with Adam on projects has been great. Absolute beautiful tile.

Emmanuel “Manny” M -Google user

7 years ago

Had a great experience working with Nick for our master bathroom. Very professional, not pushy just an overall great sales person.

roar cuba -Google user

7 years ago

Friendly staff, had what we wanted, only going to take a week to get the tiles sent in, and decent prices.

Features

Service options

Curbside pickup

Delivery

In-store pickup

In-store shopping

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

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Service guarantee

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Debit cards

NFC mobile payments

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The Tile Shop Review Summary