IF YOU CAN FIND SOMEWHERE ELSE, DO IT! Always follow your first mind!
My husband took our dog here last year and for several months until his hair grew back, we were asked "What's wrong with his fur, why does he look like that?" They had...
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IF YOU CAN FIND SOMEWHERE ELSE, DO IT! Always follow your first mind!
My husband took our dog here last year and for several months until his hair grew back, we were asked "What's wrong with his fur, why does he look like that?" They had him so patchy it was embarrassing.
Never the less, we decided maybe they had a bad day, "despite the other bad reviews."
We gave them another try and this time, I took our dog in for the appointment.
First off, I said Good morning to the younger lady that had just opened the doors. It took her a few seconds to respond back as if she only did because she was at work.
Secondly, I explained that he was extremely patchy last time and we couldn't understand why as to he was a little more matted when going to PetsMart but didnt return patchy at all
The lady said to me, "well are they not open anymore or something?" As if she was implying that she didn't want my business, usually that would of been it for me, but I was still willing to proceed forward. She then pulled out a card and said, he also has problems when getting his nails cut! I'm like, huh? He got a report card from PetsMart with and "A" they said he has no problems at all. But again, ok.
I walked out the door and sat in my car for a while and spoke to the older gentleman that had just left out.
The older lady comes out and says, we're not servicing your dog, because you had a complaint. Wait, what? So instead of rectifying the issue, you choose to just not service my dog???
Absolutely no problem, give me my dog! She told me how PetsMart had new fresh out of school groomers and that they'd been in business over 25 years. Well ma'am, maybe you all.need some refresher courses or you need to sit on the porch with some tea, cause f'n up peoples dogs ain't it!
IF YOU CAN FIND SOMEWHERE ELSE, DO IT!