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About

The Marketplace Mall is a shopping mall in Rochester, NY.

The Marketplace Mall Review Summary

The summary was generated by AI, based on reviews.

Pros

This shopping mall has a wide range of stores and restaurants, making it a one-stop destination for all your shopping and dining needs. The mall is well-maintained and clean, with a comfortable atmosphere that makes for a pleasant shopping experience. The staff is friendly and helpful, and the mall offers a variety of services, including free Wi-Fi and stroller rentals. Additionally, the mall has a convenient location and ample parking space, making it easily accessible.

Cons

Some shoppers have reported that the mall can get crowded, especially on weekends and during peak holiday seasons. A few stores have limited hours of operation, which may be inconvenient for some shoppers. The food court has limited options, and some restaurants have received mixed reviews.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

Facebook Reviews: 4.5/5

TripAdvisor: 4.1/5

RetailMeNot: 4.3/5

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Reviews & Ratings

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(4291 Reviews)
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Philip Chao
Philip Chao -Google user
a year ago
Another dying mall in Rochester. Half the stores are empty and out of business. Great size for mall walking. Nice central fountain seating area. Lots of parking as there are never many shoppers here. Clean bathrooms!
Stacy Cee
Stacy Cee -Google user
6 years ago
It's a great mall. It's huge, with a lot to offer. Stores of every variety. Very big on supporting local areas and New York State. Well thought out design and decorations. Even a carousel in the food court.
A. L.
A. L. -Google user
2 years ago
Came on weekend but the mall was not busy. A lot of empty stores, but we found a lot of good deals for sport wears
Greg Robak
Greg Robak -Google user
a month ago
Parking g
Zhe Xu
Zhe Xu -Google user
a month ago
Give 5 stars because of good memory. I came to this mall in the winter of 2019, there were still a lot of people and a magnificent kid playground. My kids took pictures with Santa. It’s really sad it turned like this. Hope it can...Read More
Matthew Lunn
Matthew Lunn -Google user
2 months ago
The ONLY store worth going to in that abandoned mall is the Goodnews Stand. That guy is always the friendliest and he remembers me from going there 10+ years ago. Such a cool dude. I promised to stop in time to time until Golisano chases...Read More
Lauren H
Lauren H -Google user
2 months ago
Went to take pics on the kids machines and the security guard came over throwing his weight around and rudely yelled at us, telling us videotaping was "not allowed" when no one else was around, no one else was getting videotaped or pictured. Was sarcastic...Read More
arty arty
arty arty -Google user
4 months ago
I used to come here when I was a kid. I'm 23 years old now, but when I was 10 or 11, I came here, and it brought back memories of seeing my friends from middle school. We’d pass by each other, walking and exchanging...Read More
Mark Nazzaro
Mark Nazzaro -Google user
5 months ago
Every time I come here another business has closed. Very sad because this used to be a nice place to shop and now it's even worse than the Irondequoit mall was before it closed! The only good thing I can say is that this place...Read More
Christian Passmore
Christian Passmore -Google user
a month ago
Actual trash. so unfair that Albany, Syracuse and buffalo get these fancy big malls while Rochester is stuck with nothing.

Features

From the business

check icon Small business

Service options

check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Arcade games

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