The ladies working today were some of the kindest I've seen in any retail position. As soon as I walked in, all three ladies working that day said hello and asked who I was doing. Common, simple courtesies can set up a wonderful day when...
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The ladies working today were some of the kindest I've seen in any retail position. As soon as I walked in, all three ladies working that day said hello and asked who I was doing. Common, simple courtesies can set up a wonderful day when shopping and make me want to buy their clothes. Nina, an adorable lady, was very attentive without hovering or making a customer feel uncomfortable. She overheard me tell my mom I was a bit thirsty and, a minute later, Nina walked over with two water bottles - one for my mother, the other for me - and said, "It's hot out. I thought you ladies might want some water." THAT kind of caring treatment is one reason I shop at this store instead of buy most things online. As I was checking out, Summer took extra time to congratulate me on a new job - hence the buying spree - before talking about my purchases and commenting on how they would look great at an office but also in social settings. When I left, I was tempted to hug both Nina and Summer for their kindnesses and felt like I had had a conversation about clothes with people - not a sales interaction, not an in-and-out getting what you need and moving on, not a retail shop where some people try to get to buy this and then that for some sale. Nina and Summer were not at all pushy, only helpful. The J. Jill ladies care about the customers, the clothes tried on by customers, the display and cleanliness of the store, and giving each person a pleasant experience overall - none of which are easy. To have all four is a sure recipe for success. I HIGHLY recommend shopping here and I will continue do so for many years. I hope your visit is even more lovely than Nina and Summer made mine.