I purchased a Craftmade outdoor fan with light fixture a number of years ago from Wickford Appliance. The light switch broke. I called Wickford. They no longer sell fans and simply “blew me off”. Not nice customer service. I called Craftmade directly for a...
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I purchased a Craftmade outdoor fan with light fixture a number of years ago from Wickford Appliance. The light switch broke. I called Wickford. They no longer sell fans and simply “blew me off”. Not nice customer service. I called Craftmade directly for a local distributor. They gave me a number of choices. I called The Light Gallery in Taunton and spoke with Chris. What a lovely, helpful person. She represents her company well. She told me what I needed. She ordered it to come directly to our home. She also gave me tips to make install easier ( ie take pictures before you start the project for reference, for example ) My hubby and I received the part in a timely fashion and completed the repair saving us money. Because of her, her company has a customer for life, going forward and we will refer when asked by friends. Thank you, Chris. Very well done. Joyce