The Downey Home Depot is my favorite location. From my experience, it is well stocked, has good prices, and the staff plus management are helpful and provide great customer service. For example, I recently placed a large order at the customer service section and everyone...
Read More
The Downey Home Depot is my favorite location. From my experience, it is well stocked, has good prices, and the staff plus management are helpful and provide great customer service. For example, I recently placed a large order at the customer service section and everyone was so patient and helpful. Shoutout to Miguel P. for answering all my questions in the flooring department & for gathering my will-call order. If you need flooring assistance, Miguel P. is your guy. He’s knowledgeable, friendly, professional, & cares to assist the customer. Shout-out to Jay, Christian, and Nancy for answering all my other questions, and to Jay & Christian for loading the pallet with all the heavy tile boxes. Thanks to Josie, for being patient & friendly with placing my online order. She thoroughly went over the order, which I truly appreciated. Also, picking up my will-call order the following day of my purchase was simple because the team was efficient & effective with the process. Shout out to Will, Fredo, Michelle, and Maribel for being kind, helpful, patient, and for answering all my questions regarding my will-call order. Michelle did a great job at executing the pick up by gathering the people needed to help load the pallet into my car in a safe & timely manner. Throughout it all, she communicated well. So grateful for everyone's help. Experiences like this make it a joy to come back to Home Depot Downey.