My pool had a leak! I frantically walked into the store when a lovely young woman (I didn’t catch her name, but she had beautiful green braids) asked if I needed help. “Honey, you look like you’re ready to rule the day, lookin’ like Wonder...
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My pool had a leak! I frantically walked into the store when a lovely young woman (I didn’t catch her name, but she had beautiful green braids) asked if I needed help. “Honey, you look like you’re ready to rule the day, lookin’ like Wonder Woman.” She was so sweet and helped me relax, pointing me in the right direction.
Upon looking, the item I came for, which stated they had 24 in stock online, was nowhere to be found. A young man named DJ stopped what he was doing, walked over to me, and said, “ma’am, can I help you? You look like you could use some assistance.” I told him I was looking for puddy to stop a leak in my pool, showing him that they should have 24 in stock. He went out of his way to find those boxes and get me what I need so quickly. We had a really sweet conversation the whole time and I told him how much I appreciated not only his kindness, but everyone at this store’s. I told him I’ve lived all over the country (military) and this is my favorite store for customer service.
A few days later, my sister and I went to get some gym mats to put under our pool. The conversation we had with the cashier left my sister and me feeling so good! Her kindness and tips on returning the items should they not work, set my mind at such ease. I truly appreciate you all, and thank you for being so wonderful.