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The Home Depot is a home improvement store in Staten Island, NY.

The Home Depot Review Summary

The summary is generated by AI, based on reviews.

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4
(1996 Reviews)
5
4
3
2
1
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Michael Cerrato
Michael Cerrato -Google user
4 years ago
This place is a mess!!! The customer service in the isles is horrible nobody’s there answering any questions or helping you find stuff !!! THEY ACTUALLY WALK AWAY FROM YOU WHEN YOU ASK THEM A QUESTION THIS PLACE NEEDS A TOTAL RE-do it’s a run...Read More
Luisa Paulino
Luisa Paulino -Google user
5 years ago
Well was getting all my supplies to pretty much give my house a lil retouch.. got all my paint, the girl who assisted me with it, was very helpful and friendly , I wish I can remember her name she had a hijab. We...Read More
Paul Grillo
Paul Grillo -Google user
2 years ago
No Review Text
Lin Xu
Lin Xu -Google user
a month ago
This store has a lot of useful stuff but the men who serve are really very annoying, not all of them are like that but the very male staff have no sense of service and seem impatient with the questions asked, especially when their customers...Read More
Jennifer Daly
Jennifer Daly -Google user
5 months ago
Ordered custom color paint online, 5 gallons, cost $365. They gave me plain white. Installer used half of it, and I had to get different paint close by to save time and labor costs. Home Depot refused to refund me. Be careful. They say they...Read More
Bilal M
Bilal M -Google user
3 months ago
This home depot is not even worth going.I place an order for sheetrock and lumber 2x4 That was supposed to deliver. They never delivered. They drive me crazy my labor was sitting.I had to pay them for not doing anything, I kept on going...Read More
叶晨丰
叶晨丰 -Google user
6 months ago
Nice home depot! Nothing particularly austere (bad) about this place as it is spacious.However, there was a lot of sketchy men in the parking lot that approached us when we're heading towards our car. They offered to haul our wood planks for us (presumably for...Read More
H Liu
H Liu -Google user
a month ago
Paint guy is horrible. try to ask him him a question he says I'm not reading for you maybe management should put him in a non related customer service area.Edit* after reading a few of the bad reviews about the paint worker, seems this is...Read More
ann fran
ann fran -Google user
4 months ago
8/17- I just had another super positive experience at this location. The manager Jonathan and his team were so helpful and knowledgeable for me fixing something. I will always go to this location!When I came to pick up an order, Paul and the manager solved...Read More
A
A -Google user
2 months ago
Home Depot at targee st at 3:30 today on Aug 5 cashier #7 doesn't do a good job and she's telling your customers to go somewhere else just letting you know that's the type of worker that is pushing away home Depot customersNovember...Read More
William Ce Liu
William Ce Liu -Google user
6 months ago
Horrible curbside pickup experience. After over 10 minutes waiting I called in. After two minutes waiting for the phone ring, the clerk first told me that they don't have my order. Then told me that I have to click curbside pickup in the app, even...Read More
Lopez Family
Lopez Family -Google user
6 months ago
The HD has gone downhill. You have any where between 20 to 30 military aged men hanging outside harassing the customers and using the parking lot as their own personal garbage landfill. There are bottles filled with urine and littered everywhere. I am frighten to...Read More
M M
M M -Google user
11 months ago
I pass through a lot of Home Depot's. I actually try to make a habit of visiting a new(to me) store at least once a month.Well, I was in Staten Island this morning and decided to visit this particular Home Depot. It's a clean and...Read More
Gerard Lo
Gerard Lo -Google user
3 months ago
One of the worst Home depots I've ever been in. Unfortunately it is closest one. There's a good chance they don't have what you want. And chances are no employee is around to help you find what you need if they have it. The only...Read More
Mr Important
Mr Important -Google user
8 months ago
It's always fun here..if you buy anything that may be deemed heavy or long enough you will have to argue with one of the many people waiting outside that's gonna insist they do it for you(and then you have to pay them..and don't use the...Read More
Holy Ghost
Holy Ghost -Google user
7 months ago
The Afro American guy who mix the paint behaves like squidward a lot a customer Wa asking quest an he had to translate for his worker when questioning about the paint in Spanish an the employee replied in Spanish so they Was like so you...Read More
Charles V
Charles V -Google user
11 months ago
The parking lot is full of illegals, undocumented, migrants…take your pick. It has gotten out of hand. They now harass you when you walk in asking for a handout. And when you walk out. It’s private property . Why management allows this is beyond me....Read More
E
E -Google user
7 months ago
This evening at 1953, as a regular customer of home depot,I encountered some unpleasant services during pickup. First, thestaff member asked myself to move a heavy item into the cart. Second, my partner and I were scolded for being at a zone where we were...Read More
Alex Sher
Alex Sher -Google user
a year ago
I recently visited The Home Depot and I have to say, I was thoroughly impressed. The store had a wide selection of tools, appliances, and other products for all of my home improvement needs.The store was well-organized and easy to navigate,with clear signage and helpful...Read More
Mike R
Mike R -Google user
a year ago
Went to the store on 7/26/2023 at 4pm to get paint that I needed . As i Arrived there was one African American worker and 5 people all around the counter. There was no line formed nothing just a mess. I waited 30 minutes for...Read More
Frank Deliessche
Frank Deliessche -Google user
a year ago
I shop here all the time and buy paint multiple times a week. The person behind the paint counter should absolutely not be working there (Raj or Rahj). He has the worst attitude I’ve ever seen for a sales associate and clearly hates his job.He...Read More
Munzoor Ahmed
Munzoor Ahmed -Google user
a year ago
I went there to buy a few things which I tried to find myself but couldn't find I ask one lady where I can find them and I need help. The lady said I am the wrong person and the person working in hardware is...Read More
Charles DeAngelis
Charles DeAngelis -Google user
a year ago
It's an okay store, it's the smallest on the island. Sometimes they surprise you and have items you wouldn't expect, but temper your expectations. The parking lot is a mess and there are nails and screws all over the place so you can eventually expect...Read More
Vicky Zhao
Vicky Zhao -Google user
2 years ago
This Home Depot is awful. There’s so much staff walking around yet no one is able to help and the lines barely move. The pick up/return area is even worse - there’s never anyone there and even if there is, they work so slow that...Read More
Alla Abrahamyan
Alla Abrahamyan -Google user
3 years ago
This store has the best manager you can find! I went there with an issue, I had no recite and my card was stolen. Carl took his time and found my purchase on the system, wich almost was no way to be found. He is...Read More
Jaime Brownell
Jaime Brownell -Google user
2 years ago
This is my least favorite Home Depot on S.I.The selection of products is very small compared to other stores and they usually don't have much in stock. Many of the staff members are not very helpful or knowledgeable. This store is good if you...Read More
Alissa Thegreatest
Alissa Thegreatest -Google user
4 years ago
Well in general is nice going to home depot in Staten island but there's still a few things that could be improved for the sake of the costumers and costumers like me that is very little that I know about tools and I expect to...Read More
Suki Su
Suki Su -Google user
a year ago
BAD customer service. All the tragedy began in this store. I purchased a new washer in this store and the sale agents are very friendly. I paid the installation fee and the haul away fee to them to install new washer and took the old...Read More
Mudassar Minhas
Mudassar Minhas -Google user
5 years ago
Checkout staff are great. Its a great place to find stuff you need as long as you do an inventory search online. The "expert" level staff know their isles and always willing to help.If only the "new" associates would stop hiding 😅 away as soon...Read More
Douglas Arnold
Douglas Arnold -Google user
2 years ago
Update: I continue to shop here, for convenience, but I come in with low expectations, so I'm not disappointed.What is disappointing that Home Depot doesn't care enough to respond or follow up to my disappointing experience, especially that I could not find in store management...I...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards