Reviews (859) 572-0018 Call Direction Website Photos About
Call Direction Website Reviews

About

The Home Depot is a home improvement store in Cold Spring, KY.

The Home Depot Review Summary

The summary was generated by AI, based on reviews.

This Home Depot location offers a wide selection of products and knowledgeable staff to help with home improvement projects. Customers praise the store's cleanliness and organization, making it easy to find what they need. Some reviewers mention long lines and wait times, but overall, the store provides a positive shopping experience.

Review Rating Chart

Google: 4.4/5

Yelp: 4/5

Facebook: 4.5/5

Sitejabber: 4.5/5

Trustpilot: 4.2/5

Initializing review summary...

Reviews & Ratings

Leave a Review
4.2
(929 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Shaundra Frye
Shaundra Frye -Google user
2 weeks ago
Always a Smooth Experience! This location is always clean, well-organized, and staffed with helpful, friendly employees. No matter what I’m looking for, the team is ready and willing to assist — even if the item isn’t in-store, they go the extra mile to help me order...Read More
Don Ball
Don Ball -Google user
a month ago
I have bought things at different times in my life. I have family and friends that all like the store employees are really good too. I bought a deep freezer here a couple years ago and it is really nice and they were very...Read More
Jim C
Jim C -Google user
2 weeks ago
I was looking for a tool chest that the last 3 Home Depots said they had but did not, the tool chest showed up in the system for Cold Springs but with a ton of looking with Nathaniel it was not found. Nathaniel went up...Read More
Jason Hair
Jason Hair -Google user
6 days ago
Needed to get a new kitchen drawer glide after mine broke and received top notch assistance from Ashley and Courtney. Even if this specific product doesn’t work, their help was very appreciated. Will come back to this location because of those two’s help.
fart monster
fart monster -Google user
3 weeks ago
I just love it here. I love the tools. I love the wood. I love the flowers. I even love the sheds. I bought one a couple days ago and I have been living in it! Great employees aswell. Sarah was great!
JD Asbury
JD Asbury -Google user
a month ago
I really prefer this location of the 3 that I visit regularly, however I have not seen a positive fulfillment of online order yet, I tried 2 times and had no luck, waited for days, until I cancelled order and picked it myself.
Aldona Bieliauskas
Aldona Bieliauskas -Google user
5 months ago
Very knowledgeable female manager who knew how to track down the pin for my gift certificate when I didn’t have it and the gifter didn’t have it either
Tony Mullins
Tony Mullins -Google user
4 weeks ago
I looked for an item online. This particular home Depot said it was in stock. It was and at the advertised price.
Jose Ibarrondo
Jose Ibarrondo -Google user
10 months ago
I am a HD Associate as well.As a pro construction professional. Dealing with customers in my store has been a sanctuary for me as I've been settling into my new life here in the past year getting divorced. As a contractor I always took pride...Read More
Carey Marie
Carey Marie -Google user
a year ago
My mother received excellent, outstanding, above and beyond, service from Christian and Nicolas today. She's older and needed some help with her old appliances and helped with installation of her new ones. They truly went above what was required of them. Idk if they work...Read More
Chris Johnson
Chris Johnson -Google user
8 months ago
Tomorrow morning I will be back at this store to assemble some more items for the Assembly Supervisor and try to see if they need Snow blowers or Log splitters assembled. I can do both of them and they can have them types of items...Read More
Jasmine Biroc
Jasmine Biroc -Google user
a year ago
We arrived shortly before closing to order a refrigerator. Montana in customer service made this a super quick and easy process. She was friendly and competent
Shandalyn Reuter
Shandalyn Reuter -Google user
4 years ago
In the past 2 yrs we have purchased multiple major appliances from here. No complaints. Each delivery there have been 2 people & they make moving these large appliances look easy. Wonderful experience replacing our front door. We had an idea what we wanted. We...Read More
Cheryl Daniels
Cheryl Daniels -Google user
3 years ago
I ordered 2 doors online Sunday and they were ready for pickup on Monday. I had a friend pick them up. and he had no problems picking them up. I bought the door hinges and door knobs. I purchased the wrong...Read More
The Bargo's
The Bargo's -Google user
Edited 4 years ago
Love this store. I can normally find anything I need. If I can't, someone will help. I bought a new light fixture with some weird light bulbs that I couldn't find. A worker named Dave or David Gilbert, can't remember exactly, was awesome. We brought...Read More
HOLLY TRINIDAD
HOLLY TRINIDAD -Google user
2 years ago
Just picked up our cucumber plants can’t wait to get to the house and get’em in the best spot in our Garden. Of course we only wanted to get them from our Favorite Store Home Depot. I’m sure they’re gonna turn out Perfect and Delicious‼️ Oh...Read More
Tarin Foreman
Tarin Foreman -Google user
3 years ago
Staff is helpful. My daughter wanted a rechargeable color change lamp and they only had one unicorn left which was the display and they let us buy it. Everything is easy to find, and the store is always clean.
Dusty Bowman
Dusty Bowman -Google user
6 years ago
The employees at this store went above & beyond helping me a with a purchase. The item was out of stock almost everywhere in the city but they looked and found a display model & held it for me. They spent a lot...Read More
DEAN TOWER
DEAN TOWER -Google user
2 years ago
We worked with Rick in appliances. He was very helpful and nice. He gave us some great tips, which helped us land on our new washer and dryer.
Quinten Pauly
Quinten Pauly -Google user
3 years ago
Garrison Line help me find perfect bricks that would look good in my dads garden. All I had to do was show him a picture and he knew exactly what would look good and even helped me load em up in my car. Very professional...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards