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The Home Depot is a home improvement store in Coon Rapids, MN.

The Home Depot Review Summary

The summary was generated by AI, based on reviews.

This Home Depot location offers a wide selection of products and knowledgeable staff to help with home improvement projects. Customers praise the store's cleanliness and organization, making it easy to find what they need. However, some reviewers mention long wait times and inconsistent customer service.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.2/5

Facebook Reviews: 4.5/5

Trustpilot: 4.1/5

BBB: A+

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Reviews & Ratings

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(1157 Reviews)
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Andrea Giddings
Andrea Giddings -Google user
a year ago
I have always had great experience at Home Depot. Friendly, helpful associates. Great service from start to finish when I ordered carpet. It all went smoothly from ordering the carpet to the install. Everyone was great! They are even a dog friendly store...Read More
Mandy Powell
Mandy Powell -Google user
a month ago
I went to pick up my order at the customer service desk and the clerk couldn’t find my order. Right away staff went and pulled the products and got it ready for me. The two ladies were very friendly and helpful.
James Holmberg
James Holmberg -Google user
2 weeks ago
Super friendly staff at this location. Chatted with the lady in the paint department like we we locker pals in high-school. Stayed til close. Ran back in thinking I left my phone in there. Several people helped me and didn't make me feel worse...Read More
Katie Jo Simon
Katie Jo Simon -Google user
4 months ago
Sometimes coming here with Starbucks in hand is my perfect idea of a day date with hubby, just to preface my love for this store. 😆 While Christmas shopping for him, I had to order something from HD online and the website was giving me a...Read More
Captain Jack
Captain Jack -Google user
a month ago
Went to get paint and learned a lot all thanks to the best costumer service by Frankie in the paint section. Highly recommend for cheap deals and good atmosphere as well.
cLOVEr
cLOVEr -Google user
3 months ago
Really tho? Inflation on basic lumbar since IV last purchased pisses me off I guess...not really depots doing and no better elsewhere... I did see some reasonably priced deals tho and lady at checkout was adorable and helpful...
Adam Moore
Adam Moore -Google user
3 months ago
Brenda at the Pro Desk is one of the most helpful associates I have ever met at any Home Depot. If you guys were closer I wouldn’t go anywhere else. Thank you!
A W Hazzard
A W Hazzard -Google user
a month ago
Gabriel helped me pick out some shelving boards I needed and then cut them to size. It's customer service like this that keeps me spending my money at Home Depot.
Abdul
Abdul -Google user
5 months ago
I had an excellent experience at Home Depot, thanks to Kodjo in the lumber department. He was incredibly knowledgeable, patient, and helpful throughout the entire process. Kodjo went above and beyond to make sure I found exactly what I needed for my project, offering advice...Read More
Richard Herrmann
Richard Herrmann -Google user
5 months ago
I always find what I'm looking for. I love seeing the veteran named Ken. He helped us find products we had no idea existed and is super to talk to!!
Cole Jensen
Cole Jensen -Google user
a week ago
Helpful staff and I'm always able to find their more obscure things not at regular stores. The stand outside with the food is great as well
Sanibel Randolph
Sanibel Randolph -Google user
4 months ago
Jay was very helpful with us returning an item. He was very professional and was so kind to our son
Logan
Logan -Google user
8 months ago
I’ve always had a positive experience at Home Depot. The staff are consistently friendly, approachable, and eager to assist. I’ve never felt like I was inconveniencing anyone when asking for help locating an item. Great customer service!
Bill Stewart
Bill Stewart -Google user
8 months ago
Stop here regularly for all my yard and DIY needs. Last time came in for an obscure item. Yard marker flags. No idea where they were. A Home Depot employee asked me what I was looking for as soon as I came in and told...Read More
Matt Hill
Matt Hill -Google user
a year ago
I have been frequenting this Home Depot for the past 5+ years and have yet to have a negative experience. All of the employee interactions and customer services have been positive and engaging. No issues with purchased products and any returns have gone smoothly. No...Read More
Jane Livingston
Jane Livingston -Google user
7 months ago
Levi in the lawn and garden center assisted me today. He was super helpful, cheerful, and professional. You could tell he actually liked his job and enjoyed working with the public. Thank you Levi!!!!
Amanda Joy
Amanda Joy -Google user
8 months ago
I just picked up a curbside order and let me tell you I am impressed! I hit the on my way feature on the app and Shelly was out within one minute, she was very kind and helpful!
vanna quach
vanna quach -Google user
2 months ago
Nice place to shop for Home improvement. Easy to get help
Julie Wakulenko
Julie Wakulenko -Google user
a year ago
Customer service was excellent. Helped us retrieve our item and helped us with questions we had. Had to get item off top shelf wrapped on a pallet and was a very tight squeeze. Did great on the forklift. I still am amazed he...Read More
Rochelle Richardson
Rochelle Richardson -Google user
a week ago
Staff always so happy and eager to help!!

Features

Service options

check icon Curbside pickup
check icon Delivery
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check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

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check icon Credit cards
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