This place is noisy as hell. It is very hard to talk with customer service. Also, It is dusty and it is better to wear a mask while in the store. My review is about my last experience and previous experiences. We set up a...
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This place is noisy as hell. It is very hard to talk with customer service. Also, It is dusty and it is better to wear a mask while in the store. My review is about my last experience and previous experiences. We set up a will-call (to have the carpenter pick up the item he is installing, after we paid for it). although we and he did everything correctly and he had all the info they needed, they did not let him take the item and made him delay for hours over 2 different days. A few days ago, we went there for a some hardware. We asked help from an employee and he made a good effort, but he was not in charge in the area, so he ask for an associate to help us. We waited for about one hour, we asked three times and nobody was able to help us. We decide to buy the items, but result they were the wrong item and when when we were asking for the right one, they say they did not have in the store. I think this is very unpleasant and it feels like shopping there is not worth. it for the time spent there. I suggest that Home Depot should focus on improve the customer service skills to their employees