My husband and I had just moved into our new house, and immediately had a water filter explode and flood the garage. Even though Home Depot didn't carry the system we needed, the gentleman we interacted with was kind enough to tell us not only...
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My husband and I had just moved into our new house, and immediately had a water filter explode and flood the garage. Even though Home Depot didn't carry the system we needed, the gentleman we interacted with was kind enough to tell us not only where other places in the area were that might carry the parts we needed, but allowed us to use one of their computers to look up directions and phone numbers (we had no internet at the house yet and do not own smartphones). I was disappointed they didn't have the parts, but the customer service was superb!
Every time we have gone back, we've been able to get help from fairly knowledgeable employees and help finding where things are in the store.