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The Home Depot is a home improvement store in Roswell, NM.

The Home Depot Review Summary

The summary was generated by AI, based on reviews.

This Home Depot location offers a wide selection of products and knowledgeable staff to help with home improvement projects. Customers praise the store's cleanliness and organization, making it easy to find what they need. However, some reviewers mention long lines and inconsistent customer service.

Review Rating Chart

Yelp: 3.5/5

Google Reviews: 4.1/5

Facebook Reviews: 4.4/5

Trustpilot: 4.2/5

Better Business Bureau: A-

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Reviews & Ratings

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(1138 Reviews)
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Christopher Wipperman
Christopher Wipperman -Google user
5 years ago
I always end up buying more than what I originally go in there for!! Made an outdoor table with benches. Then stained it.
Clyde Williamson
Clyde Williamson -Google user
2 months ago
Shopping for single item today but having difficulty and couldn't locate it. Billy came to my rescue and located item (it was tucked away on bottom shelf). This was not the first time that Billy has gone above and beyond to help provide useful info...Read More
Alma Pizaña
Alma Pizaña -Google user
a week ago
The Managers there are fantastic, and Extremely helpful! Great job, Customer service at 1000%!!!!
Michael Johnson
Michael Johnson -Google user
6 months ago
It's home depot, plenty of room to escape from the wife and buy more toys for her to yell at me later for. Staff is great and doesn't do the typical hide from customers thing that home depot is infamous for, they are always there...Read More
Jeremy K.
Jeremy K. -Google user
7 months ago
Man, talk about a helpful employee! Albert saw me with my hands full and came over right away and started helping me scan all my stuff and then hooked me up with some really helpful info on my way out the door. Matthew, if you're...Read More
Cindy Rhodes
Cindy Rhodes -Google user
a month ago
My husband and I stopped here to buy materials for a project, and everyone was so helpful and friendly as usual! Roswell is a very friendly city, and the shopping experience here is exactly what we want it to be! Seasonal items abound as they change...Read More
joan tempero
joan tempero -Google user
6 months ago
Did a pick up from their lockers. Definitely shortened the pick up time. All I did was enter a number and the locker opened. Picked up my item and went on my way.
Hillard Frie
Hillard Frie -Google user
9 months ago
Luis V. At the Roswell store was very helpful. I'm disabled and saw that was struggling. He got me a motorized shopping cart and asked if needed any help. I told him I needed window units for my tenant since the HVAC broke down. After...Read More
Felita Lovato
Felita Lovato -Google user
a year ago
Staff members were very helpful and friendly. We had to buy a new refrigerator because our old one is leaking water from the bottom. The cashier, Denise Kincaid, at the checkout was very friendly and so helpful.
Illiana Sosa
Illiana Sosa -Google user
a year ago
Had lots of lumber that my buddies and I were loading up thankfully without even asking had the best employee walk up and come to our rescue with loading some base boards. Definitely appreciate the help and experience that this young employee had and was...Read More
Ashley Jaramillo
Ashley Jaramillo -Google user
a year ago
These guys helped us the minute we walked into the store. They were so nice and helpful. We went in for a lot of material and they had us loaded within an hour. We also shopped in other sections and there was always someone that...Read More
LeAnn Wilson
LeAnn Wilson -Google user
a year ago
My husband had asked me to pick up an 80 lb bag of Quikcrete while I was in Santa Fe, NM. I was concerned because I am recovering from a knee injury. I was delighted, because a young associate at the south end of the...Read More
Wes Treadwell
Wes Treadwell -Google user
3 years ago
My only complaint about this place was recently handled. I hate not finding carts for plywood. You couldn't find a cart to save your life, that didn't have orders just sitting on them. Sometimes just 1 or 2 cart sized items. Well they recent brought...Read More
Dan Zeck
Dan Zeck -Google user
a year ago
Sammy went above and beyond to help us buy a weber grill - he could not have been more helpful! He even helped me load it in our truck. Of the HD stores in the area - Westwind #146 is by far the...Read More
Kayna Kemper
Kayna Kemper -Google user
9 months ago
Victoria and Krisina were very helpful. It was soon nice to have some customer service. Thank you
Pseudo Self
Pseudo Self -Google user
7 years ago
Always leave with more than I planned to get. But you get SO many good ideas while in the store. As for staff assisting, forget it. Unless the staff is new. That is how you can tell they are new, is they ask you, "can...Read More
Melanie Cochran
Melanie Cochran -Google user
5 months ago
Nice... didn't have the sealant I wanted, but sold me a color that was similar but much higher.
botts wanna
botts wanna -Google user
4 years ago
So, I'm in from Odessa to help Dad out after open-heart surgery. The Home Depot here couldn't be any more different from the one in Odessa! Here the staff is friendly! There more than enough people to help you out when you...Read More
Kat
Kat -Google user
2 years ago
Very helpful employees and a military discount and parking. I know it has nothing to do with the employees or building itself but I love all the random pigeons in the garden/nursery area. They could just shoo them out with a broom but they let...Read More
Torrie Fox
Torrie Fox -Google user
6 years ago
Loved it. The food is delicious, reasonably priced and pretty quick. If it isn't going to be fast, they have a place you can pull so you aren't holding the whole line up while you wait. You can also call ahead to get it even...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards