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The Home Depot is a home improvement store in Homewood, IL.

The Home Depot Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(1272 Reviews)
5
4
3
2
1
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Erick Wright
Erick Wright -Google user
3 years ago
The staff was very knowledgeable. I purchased some custom wood blinds and they were cut to the exact measurements by the staff.
My Agent Susan
My Agent Susan -Google user
2 years ago
What a great customer service experience I had! The lady (wish I kept her name) went above and beyond to help me return (HD seems to make it hard) and I am so grateful she was willing to help
Domanique Pereira
Domanique Pereira -Google user
2 months ago
I just wanna say I can in today to rent something Something CHRIS went above and beyond to help me out. Best customer service I ever received in a long time. I will be back to see you. I was very impressed!! Thanks so much...Read More
Rihanna Milove
Rihanna Milove -Google user
3 years ago
They was so helpful I didn’t have to put my things in the truck.. they seen it was a woman and everybody was offering they help.. I love it there
Rachel Rachell
Rachel Rachell -Google user
3 months ago
Great experience! Two associates in an aisle were doing something with plastic wrap. Instantly assisted me in finding what I needed. No run around was Exactly where they said it was…..self checkout at 12:57 was very pleasant. The lady was very kind and actively available...Read More
Lisa Noce
Lisa Noce -Google user
4 weeks ago
I would just like to say I had an issue and it was taken care of very professionally. I had a pick up order, in hopes to stop by and pick up my purchase before going home. I arrived to the designated area for pick...Read More
Doris Terrell
Doris Terrell -Google user
a month ago
Ms Amanda at the service desk demonstrated exemplary customer service. She was knowledgeable, a great listener, appropriate responses, respectful. Amanda was a breath of fresh air,
Jeremy Robinson
Jeremy Robinson -Google user
2 months ago
My sister was shopping in store for some drywall. She didn’t see what she needed so she headed out. Ceasar stopped her and asked her if she found everything alright. After learning she needed drywall but couldn’t cut down to the size she needed, he...Read More
Christina Gutierrez
Christina Gutierrez -Google user
5 months ago
The new manager has transformed the client service experience. My husband has a remodeling company and goes to this location often. Every employee is now proactive about coming to you to ask if you need assistance. Versus previously you had to scout them out.
D O O B I E
D O O B I E -Google user
7 months ago
Tara Robinson!! Is From the flooring specialist section has impeccable customer service. The only reason I’m giving this location a 5 star is because of Tara. She was very helpful very attentive, helping me find the item that I’m looking for. Overall Tara has professionalism...Read More
Jamil Ashley
Jamil Ashley -Google user
9 months ago
My first time at this Home Depot. The lady Ariana was very nice and made my experience memorable. Especially since I was in a crisis, due to my sink leaking at home. Thank You for your patience!
Lauren W
Lauren W -Google user
a year ago
We met with Tara on Saturday to order our shades - she was so amazing! Knowledgeable, efficient, friendly, personable, and just such a kind human. She ensured we were able to get exactly what we need! We will be back to this location and looking...Read More
Jonathan Luong
Jonathan Luong -Google user
10 months ago
Chris from tool rental was extremely helpful with my pickup truck rental. Super transparent and upbeat even at the end of the day when we came in close to closing time.
Roii Roii
Roii Roii -Google user
11 months ago
Sales Cashier Lashonda is always very nice to us! We’ve been working around Homewood for over 3 years now & she always goes above her limits to give us the best service that we can ask for. I work for a big company & we...Read More
William Pugh
William Pugh -Google user
4 months ago
Love this home depot,the have great customer service
Daniela A
Daniela A -Google user
a year ago
Shout out to Uzi for helping my mom and I with a large purchase. He gave us lots of insight and helpful information. He was very patient and willingness to help. Awesome customer service!
Melissa Gonzalez
Melissa Gonzalez -Google user
3 months ago
It's home depot you can't go wrong
Nesha Kush
Nesha Kush -Google user
a year ago
My experience was top tier. I had no idea on how to pick granite countertops. Ms Terri was amazing. Her professionalism and positive attitude made everything better for me. She gave her professional opinion and examples on the quartz and granite durability. I was so...Read More
john pratscher
john pratscher -Google user
11 months ago
A very nice, clean store with very helpful employees... If my house ever has needs, this is the first place that I think of to go. And by my supplies
Shauen
Shauen -Google user
2 years ago
The team at this home depot is absolutely stellar...except a couple of people at customer service who avoid doing their jobs and are always crabby. Trust me. I'm here multiple times per day most days of the week and visit during all shifts. This is the...Read More
Mrs. Stewart
Mrs. Stewart -Google user
6 years ago
My husband and I are always able to find the things we need for our home projects at this Home Depot location. The customer service is always exceptional. Our latest visit was for plumbing supplies, and Larry in the plumbing section was knowledgeable and attentive....Read More
Erika Walker
Erika Walker -Google user
4 years ago
Outstanding customer service. The manager Alex or Alan, and 2 of his direct reports went out their way to help. This location was also well stocked. I drive to the Homewood location from South Holland because the service is so significantly …
Amer Bakkar
Amer Bakkar -Google user
4 years ago
I went today to rent some tools that I need for my work upon returning them I told the guy that one of the machines had an issue and didn’t work as it should have and he tried to charge me extra for it to...Read More
Rose J
Rose J -Google user
5 years ago
Good customer service, I was in and out. My light bulbs were a little too expensive but I was able to use a coupon at the register. They should have better or more options on light bulb brands. The competition will be Walmart which is...Read More
Piper O'Keefe
Piper O'Keefe -Google user
2 years ago
We recently bought a house and had to fix a few broken steps on the back deck. Pete was covering the lumber department at the time and helped us cut the piece to the right size. I ended up coming back twice (the first time...Read More
Joanne Schweifler
Joanne Schweifler -Google user
3 years ago
We had the BEST sales person. Wayne been an employee for 12 years now. He was so helpful and hospitable. Give that man a raise... thank you, it was a pleasure
John Mckinley
John Mckinley -Google user
5 years ago
1/25/20 my wife and I stopped in to look at a washer and dryer. We met Lindsay, she said she would glad to help us. She was extremely professional and knowledgeable. She took care of our purchase and set up our delivery. This is the...Read More
Patricia Simpson
Patricia Simpson -Google user
6 years ago
I'm always picking up something at Home Depot. The staff is very knowledgeable and friendly. If you have a question about any home repair, there someone the can help to find everything to complete your project and they can also answer an …
Robert Herman
Robert Herman -Google user
5 years ago
A mind settling experience unlike other locations,that made me feel like I was in a institution being constantly directed on where to stand just too pay for your item. Yet, this location was the exact opposite of that experience it seemed much more normal....I paid...Read More
Patricia Simpson-Mell
Patricia Simpson-Mell -Google user
6 years ago
I love me some shopping at my favorite hardware supplies store. From A to Z they know their stuff here. Got a question, you can definitely get the correct answer and can show you what you will need to complete the project. Summer coming...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards