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About

The Home Depot is a home improvement store in Los Angeles, CA.

The Home Depot Review Summary

The summary was generated by AI, based on reviews.

Pros

This Home Depot location is known for its friendly and knowledgeable staff, who are always willing to lend a helping hand. The store is well-organized, making it easy to find what you need, and the prices are competitive with other home improvement stores. Many customers have reported having a positive experience with the store's return and exchange policy, and the online ordering and in-store pickup process is convenient and efficient.

Cons

Some customers have reported long lines and wait times at the checkout, especially on weekends. A few reviewers have mentioned that the store can be quite crowded and noisy, making it difficult to navigate. Additionally, some customers have reported issues with the quality of certain products, and the store's customer service can be inconsistent at times.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.3/5

Home Depot Website: 4.5/5

Facebook Reviews: 4.4/5

Trustpilot: 4.1/5

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Reviews & Ratings

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4.1
(3356 Reviews)
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Zohar
Zohar -Google user
a month ago
Worse place to have a home remodeling job! Upfront full payment required and the job is subcontracted to a 2nd or 3rd party to do the substandard work. Contracted this Home Depot to do my kitchen remodel work, and they subcontracted the work to Los...Read More
Carlos F Vilchez
Carlos F Vilchez -Google user
7 months ago
Very helpful staff compared to other Homedepots. Don’t come to this location as much as I’d like
Jillian Pratt
Jillian Pratt -Google user
2 months ago
This is my go to Home Depot. I come here with a dream and a crazy idea. The staff is so good about interpreting my visions and making them turn into a reality. This trip I wanted a shoe mat in a small size. Carpet samples we're...Read More
Olivia Hwy
Olivia Hwy -Google user
a week ago
Unfortunately I have to give this place just *. Why? Their machine for cutting artificial grass was broken. I called a few times over the last few days spending almost an hour on the calls. Never got connected to a right person despite speaking to...Read More
Michelle Huskins
Michelle Huskins -Google user
4 months ago
Do not buy a garland from Home Depot unless you want a thousand ants brought home with you. These ants are after we already killed hundred more in the trunk of our car and on the garage floor. On the bright side I called and they...Read More
LDW
LDW -Google user
a week ago
It is important that I share how much patience is demonstrated by the associates that work at this Home Depot. At approximately 5:50pm, I started my pleasant shopping experience with a male and female that assisted me with selecting a new washer and dryer. Unfortunately,...Read More
Mary Rahimkhani
Mary Rahimkhani -Google user
2 weeks ago
This is a nice Home Depot in general. Sometimes the issues I have is the products that show in stock online, but they’re not on shelf so I have to find someone to grab them from top of the shells or in the back sometimes...Read More
Zoe Warch
Zoe Warch -Google user
3 weeks ago
I can’t say enough great things about Luis and Mario at Home Depot! From the moment I walked in, he went above and beyond to help me find exactly what I needed. He was not only knowledgeable but also incredibly patient and kind, making sure...Read More
Pauline Mae Cuaresma
Pauline Mae Cuaresma -Google user
5 months ago
Great customer experience when picking up an online order! Liz and Josiah were helping at the pick up register and they were SO friendly and accommodating. I got to the Home Depot a bit early, so before the item was ready for pick up. Therefore...Read More
jen pilates
jen pilates -Google user
2 months ago
When I go into Home Depot I usually know what I need to get but today, I needed assistance in the Hardware Department. I was looking for something specific and needed help with the size and threading. Luckily for me I had a knowledgable employee...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible elevator
check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments