Reviews (515) 251-5819 Call Direction Website Photos About
Call Direction Website Reviews

About

The Home Depot is a home improvement store in Urbandale, IA.

The Home Depot Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.2
(1021 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Paul Prangler3
Paul Prangler3 -Google user
a year ago
They had what I needed and more. They were very helpful as well
Jennifer McIntyre
Jennifer McIntyre -Google user
2 years ago
Miss Pam in the appliance department helped us pick out a stove & refrigerator. She was very helpful and knowledgeable about her products. Besides that she is a great person. Shine on Ms. PAM!
Vargas Lawn Care Services
Vargas Lawn Care Services -Google user
7 months ago
I recently visited the Home Depot in Urbandale to buy plywood for setting up my dump trailer for fall cleanups, and the experience was amazing! The staff provided incredible customer service—friendly, helpful, and quick to assist me in finding exactly what I needed. The plywood was...Read More
Jessica Coffey
Jessica Coffey -Google user
4 months ago
I came in needing sand to fill weighted bags for a tent. I just got done driving 3 hours, and was looking and feeling rough ha ha Jason from the lumber department went above and beyond to help girl out! He took time out of his evening...Read More
Tina R
Tina R -Google user
3 weeks ago
Although some stores like this have trouble finding employees capable of detailed help with simple home projects, their staff in hardware provided incredible help with questions on a couple simple tools I needed.
Aaron Heuss
Aaron Heuss -Google user
3 months ago
I've been coming to this store since they opened. I've always been able to find what I need and the staff is always very helpful and don't try to avoid you.
Ally Taylor
Ally Taylor -Google user
3 months ago
Amazing customer service they all work as a team!!!!! They answered all my questions and found exactly what I needed 🙌 😌 👏 ❤️ Thank you so much …
Nate Smith
Nate Smith -Google user
3 months ago
Always love going to home depot even just to look but wish their garden center was a bit bigger
LeAnn Phillips
LeAnn Phillips -Google user
a year ago
Brian was so very helpful when I was shopping this weekend for a specific product. Very knowledgeable and took time with me. Great customer service that is hard to find. I returned again that day and made more purchases. He really needs a raise,...Read More
Paul Porter
Paul Porter -Google user
7 months ago
I must say, the flooring personnel at the Urbandale location are so much better than at the West Des Moines location. They are super friendly. They answer questions clearly. They offer up helpful information. And they don't disappear after first contact....Read More
Shakeyfox
Shakeyfox -Google user
5 months ago
Ayla went above and beyond trying to secure a table saw for me. I appreciate the effort she went to to do that.
Kelly Goldman
Kelly Goldman -Google user
2 years ago
We have been doing home projects and I have been in Home Depot many times. Melanie has been an absolute blessing! She helps me find exactly what I am looking for, and describes how to use it, and or gives me ideas. She takes plenty...Read More
Isaac Arndt
Isaac Arndt -Google user
a year ago
Randy in the door section was very helpful, knowledgeable and patient as we bounced between different ideas! Quality and price are both important but customer service is what will bring us back!
Mujesira Kudumovic
Mujesira Kudumovic -Google user
8 months ago
Very helpful and knowledgeable people Last visit in December 2024 - search for the some specific lights. Finding everything i left highly satisfied 👍 …
Stephanie Kunz
Stephanie Kunz -Google user
4 months ago
Nice customer service and clean store.
Leah Jeffries
Leah Jeffries -Google user
2 years ago
We started going here, after realizing how awful of a company Menards was. We switched and haven't looked back! The employees are always super helpful, the store is clean, and we can almost always find what we need. The prices are a little higher, but...Read More
Alex Yang
Alex Yang -Google user
5 years ago
Pretty good selection. I ordered a large number of lumber from online for home delivery because I do not have a truck. Most of the pieces were straight and usable for finishing my basement. The workers unloaded everything to my driveway and it was very...Read More
Lauren Constable
Lauren Constable -Google user
4 years ago
Randal in the Garden Center was absolutely amazing. He gave me great advice on products and he even helped me load my bags of soil and mulch into my car. I was so impressed, I told all of my neighbors about his great customer service....Read More
Darren Struthers
Darren Struthers -Google user
4 years ago
Was in search of three mounting brackets for a drawer pull there were two on the shelf but I needed three. An employee named Mike asked if he could help and I told him of my situation, he looked and found that there were some...Read More
Dexter Jacobs
Dexter Jacobs -Google user
7 years ago
We bought carpet from here on two occasions and it was nice. Installation went well, the contractors they sent were nice and quick. Removed the old carpet and took it away. Good selection of Christmas lights when it's the season. Otherwise it's certainly a decent...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Assembly service
check icon Repair services

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards