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About

The Home Depot is a home improvement store in Pearl City, HI.

The Home Depot Review Summary

The summary was generated by AI, based on reviews.

Pros

This Home Depot location stands out for its friendly and knowledgeable staff, who are always willing to lend a helping hand. The store is well-organized, making it easy to find what you need, and the checkout process is quick and efficient. Many customers appreciate the wide selection of products, including a variety of tools and building materials. Additionally, the store offers competitive prices and a convenient location.

Cons

Some customers have reported issues with inventory, citing that certain items are often out of stock. A few reviewers have also mentioned that the store can be quite busy, leading to long lines and wait times. Furthermore, some customers have expressed frustration with the return and exchange process, finding it to be overly complicated.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.4/5

Facebook Reviews: 4.5/5

Trustpilot: 4.1/5

Sitejabber: 4.3/5

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Reviews & Ratings

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4.2
(1524 Reviews)
5
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Carmelita Black
Carmelita Black -Google user
9 months ago
In Home Depot checking out prices. Michael in the blinds department is very friendly, helpful and nice to work. He answered all our questions. Thanks for having a blinds cutter that works😇👏🏽👏🏽! …
Tokio_0
Tokio_0 -Google user
2 months ago
We constantly buy supplies for our cleaning company in the Home Depot store. You please us with excellent prices, what we need can always be found in your store. We will continue to cooperate with your store!
Artemis Winkley
Artemis Winkley -Google user
6 days ago
Leroy & Michael from flooring are SO very knowledgeable, great attitudes and best customer service. We bought our flooring and install from this Home Depot with Michael! Best service. Our baseboards never arrived, vendor issue, and Michael and Leroy helped us get new ones ordered...Read More
B anderson
B anderson -Google user
a month ago
Why have cashiers at each self checkout. I know some people don’t have the mental capacity to figure it out but I don’t like being treated like a child to use it. I prefer it because I don’t have to interact with anyone....Read More
Keana Ewe
Keana Ewe -Google user
4 months ago
Just left Home Depot pearl city looking for a replacement refrigerator. And the gentlemen in that department was very helpful! His name was Adrian tall dark older man. He answered all our questions and gave us different options and showed us how to see every...Read More
gary shounk
gary shounk -Google user
3 months ago
Great service, great employees, BUT the parking lot is horrible. In trying to mitigate impatient drivers doing u turns from the road, management made the parking lot a maze that only benefits the very people that are causing the problems. I drive 20 miles out...Read More
Lauren MacDonald
Lauren MacDonald -Google user
5 months ago
Wonderful shopping experience at the Pearl City Home Depot! Your employee, Troy, was absolutely fantastic during our time in the store yesterday. No matter which department we were in, he helped us answer any questions we had. He went above and beyond, making sure we...Read More
Trevor Loo
Trevor Loo -Google user
2 months ago
Carrie in customer service performed above and beyond what was expected of her. I called in to check for product availability that the home depot website was unclear if it was in stock or not. After going through the terrible robot operator, and being on hold...Read More
Shari Stewart
Shari Stewart -Google user
5 months ago
I had to make some large purchases for upgrades to my bathrooms and Daisy and Orlando were Amazing from explaining everything we needed to know and helping to load our cart. When getting assistance from the customer assistance area Dana was so patient and kind...Read More
Paul L
Paul L -Google user
2 months ago
I wanted to buy the last model available of a Traeger grill (there was a display model). Sabina helped us out. She was very knowledgeable, friendly, and got help to get it loaded in my SUV. Thank you! :-)

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Offerings

check icon Repair services

Amenities

check icon Wi-Fi

Planning

check icon Quick visit

Recycling

check icon Batteries

Payments

check icon Checks
check icon Credit cards
check icon Debit cards