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The Factory - Wilkes Barre is an amish furniture store in Wilkes-Barre, PA.

The Factory - Wilkes Barre Review Summary

The summary was generated by AI, based on reviews.

The Factory offers a wide selection of high-quality Amish furniture, known for its craftsmanship and durability. Customers appreciate the friendly service and knowledgeable staff who help find the perfect pieces for their homes. Many note the showroom’s inviting atmosphere and the variety of styles available. While prices reflect the superior quality, most shoppers feel their purchases are a worthwhile investment. Overall, this store is highly recommended for those seeking long-lasting, beautiful furniture.

Review Rating Chart

Google: 4.7/5

Facebook: 4.8/5

Yelp: 4.5/5

Tripadvisor: 4.6/5

Birdeye: 4.7/5

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Reviews & Ratings

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4.6
(118 Reviews)
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Trinh Tran
Trinh Tran -Google user
10 months ago
First, I would like to say that the furniture is built to last a lifetime. My husband and I bought our dinning room set (table, chairs, and cabinet) and bedroom set and are thrilled with the quality and craftsmanship. We also put in a last...Read More
Ken S.
Ken S. -Google user
10 months ago
I was purchasing a dining set long distance (Chicago), for my Mom in Pa. Rudi was very helpful through the entire process. Sent me several pictures and options, before my family was able to visit the store. He walked me through the purchase and...Read More
Alison M
Alison M -Google user
a week ago
I had such a great experience at The Factory! Corey was super friendly and helpful, taking the time to show me different wood options for a kitchen table and explain the differences. He made the process really easy and enjoyable as this was my first...Read More
goliathbcw
goliathbcw -Google user
2 weeks ago
What a wonderful and unexpected experience we had at The Factory. We went in looking for bedroom set for a spare room. We had no idea how many options there would be to customize it! Corey helped us through the entire process...Read More
Margaret Esopi
Margaret Esopi -Google user
2 weeks ago
Both Cory and Corey were very helpful when we stopped by to look at dining chairs. Their selection is incredible and they were very knowledgeable about their products. The prices were reasonable too. They were not pushy but helped make our decisions easy.
linda prutzman
linda prutzman -Google user
Edited a week ago
The factory has well made furniture that will last generations. John was a very knowledgeable salesperson. Have purchased numerous items from the factory. Just had our recliners delivered, extremely professional and took care to make sure everything worked correctly. Angel and his coworker...Read More
McCarrie Custom Homes
McCarrie Custom Homes -Google user
a week ago
We love working with The Factory and especially Rudi! We send all of our building clients to him and they all have a great experience selecting all of the lighting for their new homes. We've even purchased patio furniture there from their awesome selection. Highly...Read More
Kathy Callaghan
Kathy Callaghan -Google user
3 weeks ago
Recently purchased kitchen stools I had seen on the company website. I learned it's not a walk in, purchase and go!! Corey helped me choose the finish that would best compliment my home, worked out all the details with patience and experience!!! And while I...Read More
Kxb Aka Mr Pond
Kxb Aka Mr Pond -Google user
2 weeks ago
Excellent experience shopping at your store. My salesman Corey, tall blonde hair deep voice guy was very very helpful. You guys do a really good job laying out the store with the wood colores and trim suggestions. I’ve never seen nicer outdoor furniture as well.
Allison Priore
Allison Priore -Google user
2 weeks ago
Rudy was super helpful - he has a ton of experience and information to share. He has the perfect balance of not being pushy at all, while also available for any questions. Fantastic selection of lights and both indoor/outdoor furniture at fantastic prices - definitely...Read More
Ron Schlosser
Ron Schlosser -Google user
3 months ago
Visited The Factory- Wilkes Barre yesterday and had a Great experience with Corey ( Not the horse). He was very attentive to our questions and needs and provided good insights on different alternatives. No hard sell or hovering. We …
Caroline Pierce
Caroline Pierce -Google user
a week ago
I wanted to share that while we were at The Factory, my husband and I ran into Corey we were having trouble agreeing on the right piece of furniture. Corey was patient and actually told us to take our time on our decision. He made...Read More
Denee Nichols
Denee Nichols -Google user
2 weeks ago
Very knowledgeable staff. Employee Corey was super helpful in answering all of my questions. I highly recommend anyone searching for good quality furniture and great staff to visit
Bernadette Hoppy
Bernadette Hoppy -Google user
3 months ago
We recently purchased a dining room table at the Lamp Factory. The sales person (Corey) was extremely helpful. He explained the Constuction and its mechanism. Along with the quality and durability of the table. He took his time with us and …
Chris Thomas
Chris Thomas -Google user
2 weeks ago
Amazing experience and my house now has the right look and feel I was after. And Thanks to Corey as he is an epic individual and will bend over backwards to help you get what you want and be pleased with your purchase!
Debra Ledsome
Debra Ledsome -Google user
a week ago
Worked with Corey who was such a great help, gave me excellent advice and didn’t complain when I came back 3 times with questions. It was a pleasure to work with him and I can’t wait until my furniture arrives. Thanks Corey!
Judi Marhold
Judi Marhold -Google user
2 weeks ago
Wonderful knowledgeable and helpful staff! Thank you Corey, for getting my vintage lamp repaired. The repair was quick and the lamp works great! This is the third lamp that has been saved by The Factory. Thank you!
Alterra Wealth Mgt.
Alterra Wealth Mgt. -Google user
2 weeks ago
Arrived at the store not knowing if what I was looking for was even possible. Sat with Corey and before you know it, he had custom configured a solution to my problem and even in the color I wanted. By the time I left, I...Read More
Jeffrey Tomczak
Jeffrey Tomczak -Google user
2 weeks ago
Myself and my wife have purchased a dining room set and bar stool’s that were custom designed and built from the factory in Wilkes Barre pa from RUDY he is amazing with his incredible design and creativity if you tell him or show him what...Read More
Nicole K
Nicole K -Google user
2 weeks ago
Had a great experience with Rudi! He was patient and incredibly knowledgeable. I will continue shopping here and getting the expert advice from Rudi!

Features

From the business

check icon Small business

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom

Offerings

check icon Assembly service
check icon Repair services

Crowd

check icon LGBTQ+ friendly

Planning

check icon Quick visit

Payments

check icon Checks
check icon Credit cards
check icon Debit cards

Other

check icon LGBTQ+ friendly