I made the mistake of having all the digital photos and videos I've ever taken on an external hard drive with no additional backup.
The drive was only around 4 years old and was only used for storage. One day the drive stopped working. I couldn't...
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I made the mistake of having all the digital photos and videos I've ever taken on an external hard drive with no additional backup.
The drive was only around 4 years old and was only used for storage. One day the drive stopped working. I couldn't put anything new onto it. I couldn't take anything off of it.
I contacted several different IT and/or computer repair companies. Not one of them would touch the drive. Each and every company told me I would have to send it off to be rebuilt and would cost me between $1000 and $1500. They all said that I may have lost the contents of the drive forever.
All my children's photos were on the drive. 19 years worth, so I knew I'd eventually have to try it.
Then I met Charlie from the Computer Department of Burlington at a networking event. I explained the situation. I told him what kind of drive it was and what happened. He was the ONLY person to say, "Bring it in and let me have a look."
I brought it in to Charlie the next day. Two days later I had 235GB worth of content (everything) restored from the old drive and placed onto a new external hard drive. I can not say thank you enough for what the folks (especially Charlie) at the Computer Department did for me. The whole thing cost me $235 and that's including the new drive.
And yes, for any one who's curious, I've gotten a cloud based solution now as well.
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Responsiveness, Quality, Professionalism, Value