We went in January of 2017 to purchase a 2004 Mercury Sable. We needed a dependable second vehicle to get my husband to and from work. It had low mileage, looked clean, and was a reasonable price. No sooner had we crossed the state...
Read MoreWe went in January of 2017 to purchase a 2004 Mercury Sable. We needed a dependable second vehicle to get my husband to and from work. It had low mileage, looked clean, and was a reasonable price. No sooner had we crossed the state line back into Illinois, the check engine light came on. We should have turned back then but we hoped that maybe it was something small. It took them a month to take care of the paperwork, when the lady in the office said it would be taken care of in a week. Paperwork aside, this car will not start. When it drives, the engine knocks and jerks. Our mechanic took one look at the car and told use we got conned. Most of the wires under the hood are being held on with electrical tape. We went today to pick up the spare key that they never gave us, and it turns out that they have had the original key this whole time and we have been using a copy. Unfortunately, even with original key, the car still won't start. We are inexperienced buyers, and this whole experience has been a lesson in what we should be leery of next time. We will not use this dealer again, and I wouldn't recommend sending anyone there to purchase a car unless they have their mechanic with them, or at least someone who knows a great deal about how dealerships like these cheat.
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