My hard drive was in the process of dying, so I called Kyle to explain the issues I was having. He diagnosed the problem immediately and I dropped my computer off the next day. As it turned out, I needed to replace the hard drive,...
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My hard drive was in the process of dying, so I called Kyle to explain the issues I was having. He diagnosed the problem immediately and I dropped my computer off the next day. As it turned out, I needed to replace the hard drive, and Kyle was professional and fair with his product suggestion and pricing. I picked my computer up the next day, and everything pertaining to the hard drive was done. He even took it upon himself to run all of the updates for the computer, reinstall my anti-virus programs and the various other programs I had mentioned to him in passing. Overall, the service I received was very timely, fair, and professional. The downtime with my computer was minimal, which was greatly appreciated. Kyle went above and beyond my expectations and requests, and I will recommend Tech Medic to everyone.