Sales: Derrick Woods was a pleasure to work with! My husband and I came in knowing what we wanted and how much we wanted to spend, and while we didn’t get quite as low as we wanted, Derrick did a great job meeting us in...
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Sales: Derrick Woods was a pleasure to work with! My husband and I came in knowing what we wanted and how much we wanted to spend, and while we didn’t get quite as low as we wanted, Derrick did a great job meeting us in the middle. We also traded in my 2017 Jeep Patriot, and he was able to negotiate a good price for that as well. The only problem we initially had with the Honda HR-V we were looking at was the dirty seats, so Derrick added that he would get them detailed while we were filling out paperwork - that was definitely the selling point on the car itself! I’m also pregnant, and he made sure I never needed anything on that end.
Finance: Joe did an amazing job helping us out with all the financing paperwork. He was equally professional and personable, and we really enjoyed working with him as well. Whole the process wasn’t exactly fast (it never is), it never felt like a hassle because he chatted with us the whole time. I also had to get my daily debit card limit increased in order to put the down payment on the car, and he was so patient while I was on the phone with the bank to get that done.
Only downside: at one point, the manager (I guess) felt Derrick wasn’t negotiating as fast as he wanted with us, so he ended up coming in to take over. We definitely didn’t appreciate that, as Derrick was doing an amazing job. The manager on the other hand was clearly annoyed that we wanted the price of the new (to us) car lower, so he came in to show us all the money/work they put into the car and why the price was what it was. At the end of the day, we did our research, so we knew what a fair price was and what we were willing to pay.
Long story short, when the time comes for another new car, we will absolutely be back to work with Derrick and Joe!