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Call Direction Website Reviews

About

Target is a department store in Springfield, VA.

Target Review Summary

The summary was generated by AI, based on reviews.

Pros

This Target location offers a wide selection of products, including clothing, home goods, and electronics. The store is well-organized and easy to navigate, making it simple to find what you need. The staff is generally friendly and helpful, with some reviewers praising their exceptional customer service. Additionally, the store offers convenient services like CVS Pharmacy and Shipt same-day delivery.

Cons

Some reviewers have reported that the store can be quite crowded and noisy, making it difficult to shop. Others have mentioned that the checkout lines can be long and slow-moving. A few reviewers have also expressed disappointment with the quality of certain products, particularly in the clothing department.

Review Rating Chart

Google Reviews: 4.2/5

Yelp: 3.5/5

Facebook Reviews: 4.4/5

TripAdvisor: 4.1/5

Sitejabber: 4.5/5

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Reviews & Ratings

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3.7
(564 Reviews)
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Jason O. Wilcox (J.o.Wilcox)
Jason O. Wilcox (J.o.Wilcox) -Google user
a year ago
This store is ok. I particularly do not like the two-level Targets. Parking is frustrating at times since it's at the mall. Other than that the store seems clean for the most part & normally well stocked.
Nea Bacolod
Nea Bacolod -Google user
3 weeks ago
Target is the ultimate one-stop shop! Whether you’re looking for groceries, clothing, home essentials, or electronics, they have it all under one roof. The store is well-organized, making it easy to find everything you need quickly. Their quality products come at reasonable prices, and the frequent...Read More
Rob
Rob -Google user
2 months ago
Coolest target I’ve seen. Two story with a little escalator for the carts. Has everything you need in one store.
Jon Christian
Jon Christian -Google user
7 months ago
This Target needs a better queuing system than “Line through women’s clothing.” No matter the day of the week, no matter if it is outside of shopping season, the line goes through women’s clothing. Everyday of every week of every year.
Maria Burns
Maria Burns -Google user
3 months ago
This is one of the worst targets i have ever been to. The store is always a mess and none of the actual checkout lines are ever open. Just one person working the self checkout acting like they're the cashier. I have found...Read More
Raygan
Raygan -Google user
11 months ago
This place is not safe, ADA accessible nor customer service friendly. I tried to warn a GROUP of about 6 employees who were talking within 20’ of this elevator door of the faulty door. The most senior position looking/behaving man … More
Neloufer Mandy
Neloufer Mandy -Google user
a year ago
Every weekend that I come in their Starbuck is not stuff enough with team members. Only one person will be serving all the time. The team must be cross trained and let help the barista over there.
Rick O'Donnell
Rick O'Donnell -Google user
a year ago
I used to love coming to the store but it is going downhill quickly. They are clearly not keeping enough cashiers or employees on hand during shifts. My most recent trip took me over 20 minutes to check out upstairs, and there was not a...Read More
Raygan
Raygan -Google user
11 months ago
This place is not safe, ADA accessible nor customer service friendly. I tried to warn a GROUP of about 6 employees who were talking within 20’ of this elevator door of the faulty door. The most senior position looking/behaving man acknowleged me, and waved me...Read More
Rick O'Donnell
Rick O'Donnell -Google user
a year ago
I used to love coming to the store but it is going downhill quickly. They are clearly not keeping enough cashiers or employees on hand during shifts. My most recent trip took me over 20 minutes to check out upstairs, and there was not a...Read More
Blair C.
Blair C. -Google user
3 months ago
I frequent this Target and was recently in to purchase some things from the Electronics department. Shiloh was very helpful. He helped me before with a previous purchase so it was good to see a friendly face. Overall, this Target is very convenient and the...Read More
Kathleen Bell
Kathleen Bell -Google user
3 months ago
2 days before Christmas and they were wonderful today! Special thanks to London at pick up who hustled as fast as she could when there were system glitches with the pick up technology. She was gracious, and did a wonderful job. I was in and...Read More
Adam Greyson
Adam Greyson -Google user
2 months ago
This Target sucks. It’s split into 2 floors. There’s a decent toy section. There’s an annoying lady in electronics trying to sell some phone plan, probably AT&T. I hate this about all Targets. Nobody wants to be solicited and followed around the store. I told...Read More
ann manzo
ann manzo -Google user
2 months ago
I have always had great service from staff at the Springfield Mall/Springfield Town Ctr. location, and the Alexandria Va., location on Richmond Hwy. I have gone mostly to the Springfield location over the years. I really do appreciate the smiles, and sometimes they...Read More
mary g
mary g -Google user
4 months ago
The unprofessional behavior of the employees and total lack of cleanliness at this location makes me feel like I'm at Walmart. Not a soul is going to pay higher prices to be disrespected! Professionalism has escaped this location.
Rain al cahal
Rain al cahal -Google user
3 months ago
I am regular customer but today a woman in the name of Karen helped out with finding Zest soap and i just want to say thank you for having a smile in the middle of a snow storm at the last 15 minutes of mall...Read More
Justin K
Justin K -Google user
3 months ago
This store is always understaffed. Fire management. Never a human cashier. There may or may not be one person doing online order pickups and returns. Lines 20+ people deep.
Diane M
Diane M -Google user
6 months ago
Had a great experience shopping here - clean, bright, organizaed, good staff and you know that you are getting the right merchandise in the box you get. Do NOT scoff at the security bands. They do protect the customer from loss or deception when you...Read More
Brian Wright
Brian Wright -Google user
3 months ago
I went in today and bought a Nintendo game card(game $60) with mg ( yr old. I didn’t have my glasses and asked the self checkout attendant (12 PM floor 1 young black woman, new red sweatshirtif I needed the receipt, I had forgotten my...Read More
Shahzad Khan
Shahzad Khan -Google user
7 months ago
Chris in the electron is is a rock star! He was very helpful finding me the headphones I was looking for. When out of his way to check and grabbed them from the back. I needed a pair for my calls today and had left...Read More
Anya Rose
Anya Rose -Google user
7 months ago
Many issues with this target. Prices are never correct. Get to the register and all the prices are increased by .20 cents to 2 dollars. Had to have all my items corrected due to paying … More
Allysah Dickerson
Allysah Dickerson -Google user
4 months ago
Tried to call the store to see if an item was in stock. I was hung up on the first time I tried to call and the second and third times they just let the phone ring. The customer service or lack thereof is disappointing...Read More
Brian Wright
Brian Wright -Google user
3 months ago
I went in today and bought a Nintendo game card(game $60) with mg ( yr old. I didn’t have my glasses and asked the self checkout attendant (12 PM floor 1 young black woman, new red sweatshirtif I needed the receipt, I had forgotten my...Read More
Anya Rose
Anya Rose -Google user
7 months ago
Many issues with this target. Prices are never correct. Get to the register and all the prices are increased by .20 cents to 2 dollars. Had to have all my items corrected due to paying almost $30 extras then what the prices on the shelf showed. Not...Read More

Features

Service options

check icon Curbside pickup
check icon Delivery
check icon In-store pickup
check icon In-store shopping
check icon Same-day delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Restroom

Planning

check icon Quick visit

Recycling

check icon Electronics
check icon Ink cartridges

Payments

check icon Checks
check icon Credit cards
check icon Debit cards
check icon NFC mobile payments
check icon SNAP/EBT