Love having a local target, just one less star due to one staff’s EXTREME rudeness today. The older woman with reading glasses could not adequately or efficiently assist customers at the self check out (took longer than I have ever waited at a self check...
Read MoreLove having a local target, just one less star due to one staff’s EXTREME rudeness today. The older woman with reading glasses could not adequately or efficiently assist customers at the self check out (took longer than I have ever waited at a self check out,) on an average/not super busy time of day. My neurodivergent 4 year old son accidentally rang something in more than once and we were struggling to delete the extra items without staff assistance. We waited several minutes before deciding to head to the cashier check out line and waited in line there. My husband brought my son to walk over towards Starbucks to keep him busy while I finished checking out. The same woman from self check out made a point to come find me in line, tap me on my shoulder which jumped me as I have PTSD, and proceeded to very rudely SCOLD me (I’m a 32 year old professional woman) in front of other customers and staff. I attempted to explain the situation with my son and she literally yelled in my face, and I quote, she said: “DON’T EVER DO THAT” to which I calmly responded “you were helping someone else for quite some time.” She had even waited at the end of my row and then literally pushed past other customers until my husband had walked out of ear shot with my son. She snapped back at me “It’s fine if I was with other people but you NEED to let me know!” Absolutely not, ma’am. It’s 1000% her job to man the self check out especially while not even busy. I peeked over at the self check out when we left and she was literally inches away from another customer’s screen in the self check out with reading glasses, trying to figure it out. I understand not everyone is tech savvy and as someone who is literally partially blind myself, I get it. But don’t be having people in the self check out that are not efficient or friendly. It’s just not acceptable. For context, I do atleast one hefty target pick up order weekly and I’m a very regular customer. I rarely shop indoors and the one time I chose to, I was accosted and literally yelled at in public. Do better.
Edit to add: The ladies at the pick up check out counter are the GOAT, y’all know who you are. I’ve never had another bad experience here and will continue to be a regular customer.
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