Make no mistake, those five stars are for the team members, and the team members alone. They made my visit to this location absolutely wonderful, and I'm grateful for their polite and friendly conduct. Of course, it being the holiday season and all, it's understandable...
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Make no mistake, those five stars are for the team members, and the team members alone. They made my visit to this location absolutely wonderful, and I'm grateful for their polite and friendly conduct. Of course, it being the holiday season and all, it's understandable that things would be a bit hectic; that's fine, I don't fault anyone at all for that, as the team members were doing above and beyond what most in their situation would. Their hard work is one reason why I decided to write this review, and the other is something I happened to overhear between a manager and some team members. Now, I understand that the holiday season is extremely stressful for those who work in retail. However, that doesn't excuse the language that this manager was using when addressing their team members. They called them lazy, berated them for not keeping up with demand, and were otherwise unrealistic about what they expected out of their employees when said employees were doing the best they could, given the circumstances. In all honesty, this experience soured my shopping experience to the point that I'm not likely to visit any Target in the near future.
To those team members that are still working there, I have this to say; thank you for the hard work that you put into your job. You make the holiday season that much easier on everyone, even if some aren't nearly as grateful as they should be.
And to the managers that treat their employees in this manner, I ask that you take a moment to step back, and reevaluate your approach. Like it or not, these are people that you're speaking to, not machines, and they need to be treated to the same respect and courtesy that you yourself would want to be treated to.
I apologize for how long this review is, but I'd like to take a moment to wish everyone who happens to be reading this a happy holiday season. Remember, be excellent to each other, and always strive to be better. Here's to a new year; one that'll hopefully treat you all well!