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Call Direction Website Reviews

About

T-Mobile is a cell phone store in Evergreen Park, IL.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(134 Reviews)
5
4
3
2
1
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Ejai Phoenix
Ejai Phoenix -Google user
7 years ago
Great customer service especially from Nate and Erica. Very detail-oriented and attentive to my needs. Willing to appease me by help me out with decisions on my phone bill and they keep it economical as well as upgrading phone services. Never pushy or hassle just...Read More
G Du Bose
G Du Bose -Google user
2 months ago
Jacob Alvarez made my experience phenomenal!! He acknowledged me immediately upon my entering the store. He serviced me by putting my screen protector on my phone and was very knowledgeable regarding my inquires about employment with T-Mobile. He also answered my questions...Read More
Khala Carter
Khala Carter -Google user
a week ago
Great service from Shawn at T-Mobile Evergreen Park! I stopped by the T-Mobile store in Evergreen Park to pick up a replacement device today and Shawn assisted me during my visit. He was very pleasant, professional, and patient, and made the process easy to understand. Unfortunately, the...Read More
Dominique Moore
Dominique Moore -Google user
a week ago
Great customer service. I was there on Tuesday, 10/7/2025. I didn't catch the guy's name, but he was tall and had a beard. He was really helpful and quick.
LadyBoss2
LadyBoss2 -Google user
a month ago
Just left. Michael worked with me about my issue. He was phenomenal. I had a great experience and wasn't there a long time. This facility has really made vast improvements. Will ho back definitely!
Richard Pearson
Richard Pearson -Google user
a week ago
Very friendly staff. Extremely busy store. Ruben did a great job helping with my phone
Tiffany Adams
Tiffany Adams -Google user
4 weeks ago
Wow! I don’t like stores with long lines but this location I ENJOYED. “Guisela” was OUTSTANDING & RESOURCEFUL to help my grandmother get her new phone. When you go here request “Guisela” she made us feel comfortable. #WINNERCICRLE
Michelle Tyler
Michelle Tyler -Google user
a week ago
Very busy store but extremely nice people working. Ruben was patient and extremely helpful.
Samuel sisney
Samuel sisney -Google user
a month ago
Ruben did a great job with my upgrade. Even thou the store was busy he did ready multiple tasking and answering questions.
Lindsey Glover
Lindsey Glover -Google user
8 months ago
I went in not expecting much and left very happy. Maria went above and beyond in making sure I understood everything and offered me multiple options and services that best suited my needs. I switched from another carrier and my bill is much cheaper for...Read More
Jose Herrera
Jose Herrera -Google user
8 months ago
The Experience Assistant Manager Marcella has outstanding customer service! Her vigilance and diligence towards helping me with my questions is beyond words to explain! If we are able to give 10/10 stars on here I would give her a 100/10 …
Hussain Muammar
Hussain Muammar -Google user
5 months ago
This place is great. There was a line but it went quick. They took care of me, quick, and customer service was great. Thank you, if I need anything with my to service ill be coming here.
Marilyn Moulton
Marilyn Moulton -Google user
a week ago
Ruben did great helping me and I got my T-Mobile Tuesday!
Nedra Shelton
Nedra Shelton -Google user
a week ago
Rubens was great he helped me with my home internet. Very kind.
Louise Goodloe
Louise Goodloe -Google user
4 months ago
Ruben did a great job helping me transfer over from AT&T. Great job with the data and rebate too!
Michael Wallace
Michael Wallace -Google user
6 months ago
Clevel was so helpful! This guy own my issue and made me feel so understood. I will definitely be returning to him so he an help me! Great experience and he had so much patience!
Jack Leiser
Jack Leiser -Google user
7 months ago
The staff make this store great. Tori was extremely helpful and patient with me the whole time. She made the transition from an android to an iPhone seamless. Guiselay was also very helpful and gave me some good tips on how to adjust my …
Lynette Lewis
Lynette Lewis -Google user
a week ago
Ruben did a great job helping set up my phone.
Bruce Jackson
Bruce Jackson -Google user
a month ago
Ruben did a great job helping me with my phone. Very friendly.
Malia Marie
Malia Marie -Google user
3 months ago
Shawn is lowkey my best friend that man is so hilarious he had us crying the wholeee time ig u could i’d give him the biggest raise fr

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly