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Reviews (234) 303-8429 Call Direction Website Photos About
Stores Cell phone stores Ohio Cuyahoga Falls T-Mobile
T-Mobile in Cuyahoga Falls

T-Mobile in Cuyahoga Falls

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4.1 (148)
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm
Cell Phone Stores Cell Phone Accessory Stores Internet Service Providers Telecommunications Service Providers
Stores Cell phone stores Ohio Cuyahoga Falls T-Mobile
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T-Mobile

753-a Howe Ave, Cuyahoga Falls, OH 44221

 https://www.t-mobile.com/stores/bd/t-mobile-cuyahoga-falls-oh-44221-4047utm_sourcegoogleutm_mediumlastmileutm_campaign4047
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About

T-Mobile is a cell phone store in Cuyahoga Falls, OH.

T-Mobile Review Summary

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4.1
(148 Reviews)
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Angela Lautzenhiser
Angela Lautzenhiser -Google user
2 weeks ago
I went to this location to add a line on my existing phone plan. Maurice P was the absolute best interaction I have ever had in a cellular store. So helpful. Went above and beyond to set us up.
Katie Sapsford
Katie Sapsford -Google user
3 months ago
Went to this location today to purchase home Internet today after an incredibly frustrating experience trying to get home internet set up with Verizon for 3 days. Ryan was great and had me set up and ready to go within 10 minutes. He got me exactly...Read More
Brian W
Brian W -Google user
4 months ago
I needed a new phone and Jesse was the tech who hooked me up.....very knowledgeable and patient....had to come back because my email was not loading and wouldn't let me use it and Ashraf and Tony helped me out big time....thx guys.....your patience and savvy...Read More
Zelda Veeblefetzer
Zelda Veeblefetzer -Google user
2 months ago
Everyone is very kind and extremely helpful in this store. No matter how difficult the customer, they are treated with respect.
kylie weir
kylie weir -Google user
a year ago
I had such a good experience at this T-Mobile location. All of the staff was friendly and helpful, but Tori went above and beyond! She was compassionate, knowledgeable, and patient. I did not feel rushed once! Not only did I get my issues resolved, but...Read More
A Google User
A Google User -Google user
a year ago
Honestly, the best service I have received in a phone store in a very long time! I used to go to the old T-Mobile store(Spint) and I always dreaded it because they had no idea what they were doing. Thankfully that Store shut down, so...Read More
Samuel Derr
Samuel Derr -Google user
a year ago
I had received sim cards from T-Mobile's web site but didn't have all the info to install them. T-Mobile customer service said I had to go to a store to get things done, so I went to the store. Ashraf helped me and...Read More
Scott Newsome
Scott Newsome -Google user
3 years ago
By far one of the best T mobile stores. As a customer of T mobile for well over 13 years I have been to a few in my time. The staff is always friendly and on point. Informative, friendly, and patient. I...Read More
Andrew Fruend
Andrew Fruend -Google user
a year ago
I was in a bind without a paddle. This store, and specifically Alec helped me put A LOT when my SIM card unexpectedly died. I could have missed an important contract out of state of it weren't for these guys. 5/5 easily. Also, I received...Read More
Meghan Heft
Meghan Heft -Google user
5 years ago
My husband and I went to this store on a Sunday looking at switching from our old carrier to T-mobile. Katie helped us tremendously with my million questions. We ended up purchasing 2 new phones. On the following Wednesday our phones arrived so we went...Read More
Darrell Laughlin
Darrell Laughlin -Google user
2 years ago
Stopped in to get a new phone. The sales representative, forgot his name (sales rep # 048) was great. He made the process very easy, answer my questions, very polite, very knowledgeable. Thanks for the great service at this T mobile store.
Jessie Thomas
Jessie Thomas -Google user
3 years ago
Went to this store after we left the stow store because the staff there was rude and not helpful, they acted like we were an inconvenience or a bother… got to the Chapel Hill store and was greeted and helped right away by Patrick, he...Read More
Mark Jackson II (NestofAirbenders007)
Mark Jackson II (NestofAirbenders007) -Google user
6 months ago
Alec is a gentleman and a scholar.. Neat guy. Easy transaction.
Jonathan Somerville
Jonathan Somerville -Google user
2 years ago
We have done 2 online pre-orders for pickup here in the last 6 months and they both went great. We added the sceeen protector and they get it on so fast and perfect each time. Excellent customer service. Always leave happy.
jake randig
jake randig -Google user
7 years ago
Excellent store with excellent employees. Especially Mr. Cory Brannon. I went in last night with a bit of a weird situation that was very frustrating and patience trying(not because of T-Mobile or Cory at all, purely my fault) however Cory …
Jennifer Lauck
Jennifer Lauck -Google user
2 years ago
Love this t-mobile. The employees are quick, knowledgeable and friendly. Been a happy t-mobile customer for over 10 years now. They always offer me great deals
Devin Glover
Devin Glover -Google user
a year ago
Tony is the man at this store!!! 5-stars ⭐⭐⭐⭐⭐. He educated me on the proper equipment and services instead of letting me spend blindly. Great hire!
Jesse Stewart
Jesse Stewart -Google user
4 years ago
Elliot helped me out today with 3 crazy upgrades. He was extremely friendly, knowledgeable, and patient. And he worked fast! I expected to be there a few hours and got out MUCH faster. Very impressive. I will always go to the Cuyahoga location. 100% recommend!
Daniel R Kneale
Daniel R Kneale -Google user
7 years ago
Amazing store with an amazing crew! Always a fun time hanging out with these employees—highly recommend stopping in here to say hi. T-Mobes is always putting out new promotions and these guys are keen to help you take advantage of them!
Sharon DeBlois
Sharon DeBlois -Google user
3 years ago
Ashraf is an excellent employee! Courteous, professional, efficient and quite knowledgeable. Always willing to assist with any phone issues or questions that I may have. He is patient, listens and helpful, even with my numerous questions. He, and Ryan should be mentors and role...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly

People Also Search

Cell Phone Stores Cell Phone Accessory Stores Internet Service Providers Telecommunications Service Providers

Contact

(234) 303-8429
View on Map

T-Mobile

753-a Howe Ave, Cuyahoga Falls, OH 44221

 https://www.t-mobile.com/stores/bd/t-mobile-cuyahoga-falls-oh-44221-4047utm_sourcegoogleutm_mediumlastmileutm_campaign4047
Schedule Tour

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