The absolute WORST store. Went in to add a line to my account. I said, I don’t want an installment payment that I would pay in full for the phone. The lady looked at me and told my wife and I, why would you do...
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The absolute WORST store. Went in to add a line to my account. I said, I don’t want an installment payment that I would pay in full for the phone. The lady looked at me and told my wife and I, why would you do that? We are paying for the phone. I look at my bill and sure enough it has installment payments on there. Contacted the manager and he’s calling us liars. The lady said she never said that and we were making it up even though I confirmed multiple times before leaving. Been dealing with this issue for three weeks. Manager won’t even take our call. This store is useless. I will be switching carriers when my son gets home from school. GET A CLUE!! You lost a whole family of customers that would’ve stayed for decades.