Reviews (719) 694-5181 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile is a cell phone store in Fountain, CO.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.4
(171 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Racheal Huckins (Lil rae)
Racheal Huckins (Lil rae) -Google user
2 years ago
Kanani was amazing! We loved her so much! We originally went to the Mesa Ridge Parkway store and were treated like we dirt. So we left and came here. Kanani was so sweet. She welcomed us right of when we walked in. She showed my...Read More
Jo “Avary” Ben-Simon
Jo “Avary” Ben-Simon -Google user
a year ago
I really like this location a lot and the staff here are incredibly friendly, helpful, and easy to talk to! Had to come in to check pre-order status for the Apple Watch Ultra 2 and was assisted by Eevee and she was absolutely wonderful—super...Read More
Kathleen Smith
Kathleen Smith -Google user
7 months ago
I was in the store over the weekend and the people behind the counter were absolutely amazing. It was crowded so I was able to listen to them talk with lots of customers and I was so impressed by all the staff! The system went...Read More
Kelsey Douget
Kelsey Douget -Google user
6 months ago
Rey, the tech that assisted me was SO HELPFUL. He was kind and took the time to explain everything to me and listened to what I wanted and needed from T-Mobile. I never felt rushed or like an annoyance. 10/10 best customer service I've had...Read More
Henson103
Henson103 -Google user
7 months ago
Brandon Kannas has some of the best customer service skills I've experienced in a while. He went above and beyond with helping me with my plan and how it was broken down line by line. He explained it in the simplest ways and was just...Read More
Devin Rehder
Devin Rehder -Google user
3 months ago
Dave and his manager are true professionals—reliable, customer-focused, and always willing to go the extra mile to ensure their clients are well taken care of !
Jean Gardner
Jean Gardner -Google user
5 months ago
Brandon Kannas was phenomenal in helping us get a new phone. Fast professional, super friendly
Hugh Jones
Hugh Jones -Google user
10 months ago
The best experience that I have ever had in a celluar service store. I came in with a complicated situation, but Evee was able to help me through it without issue. She was extremely kind and helpful, taking a lot of time to explain things...Read More
Exzeallia Lefotu
Exzeallia Lefotu -Google user
a year ago
Walked in and was greeted immediately the staff was very friendly. I was helped by Ashlea and she was amazing. We had to call our previous provider and they were taking forever but Ashlea never gave up and she was so patient. She had a...Read More
Lu Spengler
Lu Spengler -Google user
a year ago
Anything revolving around plans and upgrades are usually avoided in our house. We pick something and stick with it until it doesn’t work anymore! We’re slowly getting kicked off of our grandfathered plan which happens as technology progresses, but Logan made our experience so much...Read More
Michael Hosmer
Michael Hosmer -Google user
a year ago
AJ was very professional and took the time to carefully go through my bill and assess what was wrong. He had to go through many people including calling customer service but in the end resolve the situation in a timely manner. Also the …
Linda Rios Turner
Linda Rios Turner -Google user
4 years ago
Brandon T at this store is amazing. He spent hours with us helping us get our Sprint upgrade resolved. He called customer service and stayed on the line with them until issue was taken care off. He was very supportive and soft spoken. …
Ivaylo Benov
Ivaylo Benov -Google user
2 years ago
We just switched from AT&T and couldn’t be happier. The customer was outstanding and this is very important since the physical stores are the face of any phone company. All of the employees at this location were both very knowledgeable and …
Syed Zaidi
Syed Zaidi -Google user
2 months ago
Brandon was great outstanding customer service.
dennis roach
dennis roach -Google user
a year ago
Hopefully I don't butcher her name, but marcialo waited on us, and she was fabulous. Super efficient, explained everything in layman's terms so we could understand it. T mobile is that much better for having her.
Kriselda Chin
Kriselda Chin -Google user
3 years ago
This store has an amazing team! We arrived with a difficult and unusual issue. Brandon showed remarkable professionalism and positivity that encouraged us despite the many issues with our previous service provider. He is truly an expert at …
TLea87
TLea87 -Google user
2 years ago
After my experience at the Mesa Ridge store, the 85/87 store was a godsend! Firstly, we were greeted immediately. Adam helped us with our upgrade first and, since we arrived late, we had to come back which we understood. He was great. The …
Stephanie Stewart
Stephanie Stewart -Google user
4 years ago
About 3 weeks ago I went into this store frustrated about my phone and service that I had gotten a month earlier. Zephaniah greeted my spouse and I and quickly fixed the issue I was having. I was legit ready to leave the phone company...Read More
Donaven Leon
Donaven Leon -Google user
4 years ago
Went into this store to upgrade my phone. Talked to a girl with blonde hair, I think her name was Amanda, went from an iPhone 8 to a iPhone 12 max pro. She highly recommended the phone. It was the best decision. The phone is...Read More
V A
V A -Google user
4 years ago
Can not say enough good things about this location! My husband and I were trying to switch him from Sprint to my T-Mobile account; we were told to go in store, but another store told us a migration could only be done on the phone,...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly