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T-Mobile is a cell phone store in Sacramento, CA.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2
(46 Reviews)
5
4
3
2
1
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Waleed Darwish (Wally Jo)
Waleed Darwish (Wally Jo) -Google user
3 months ago
Those guys are taking customer service to another level. In and out, happier out than happier in. The place is blooming full telt With Sacramento's "authentic great citizens" vibe. The managers are super nice professionals by the name Of Stephen. And Justin. Their mobile expert, more like Guro is...Read More
Anna
Anna -Google user
2 months ago
Michael was a very great T-Mobile representative ! Very fun and great personality and made me feel very comfortable about my expierence with T-Mobile adding a few accessories to my account ! Thank you Michael I would come back soon !
John C
John C -Google user
3 months ago
Stopped by this T-Mobile location with my family today in hopes of finally resolving a longstanding issue with 2 phones on my plan. Over a year ago, my kids’ phones suddenly stopped handling data like they used to. Photos and videos couldn’t be sent or viewed...Read More
Beverly Sarmiento
Beverly Sarmiento -Google user
3 years ago
The staffs in this branch are always kind and helpful. Today we got lucky, one lady staff member (sorry wasn't able to get her name) was too nice to give our little puppy some free goodies. Godbless you😊 Happy T-mobile Tuesday🎉 …
Manyvanh Bouthavong
Manyvanh Bouthavong -Google user
a month ago
Michael from T-Mobile provided truly superior customer service. He was incredibly patient and took the time to fully understand my concerns without rushing or interrupting. His friendly and professional demeanor made the entire experience smooth and pleasant. Michael went above and beyond to ensure that...Read More
Samuel Simmons
Samuel Simmons -Google user
2 weeks ago
Julieanna and reecy were wonderful and patient with me as they eliminated my phone virus. Julieanna needs a raise she did the arduous work while still smiling. She is an ambassador for your company and should be a manager and instructor to exponentially...Read More
Fabian Hernandez
Fabian Hernandez -Google user
2 months ago
Just upgraded to the iPhone 16 Pro and had a great experience at my local T-Mobile! Micheal was super helpful, walking me through my options and making sure I got the best deal possible. Micheal made the whole process quick and stress-free. Appreciate the excellent service...Read More
Jody Julmice
Jody Julmice -Google user
a month ago
I had the best experience with Julieanna at T-Mobile! She went above and beyond to help me and made the whole process so easy. She was patient, knowledgeable, and truly cared about making sure I left happy with everything I needed. It’s rare to find...Read More
Shaun Williams
Shaun Williams -Google user
3 weeks ago
Ray from this store (Downtown) was extremely helpful as he was swift to take action in regards to my situation. He assessed my phone and quickly resolved it with no resistance. I was concerned about my phone prior to coming in and after Ray’s help...Read More
Jayson
Jayson -Google user
3 months ago
This place was amazing! I needed a few accessories because I forgot mine at home and needed them for work. Staff got me taken care of! :) Up the street was another store we went to first. We showed up at the...Read More
Rich Brewer
Rich Brewer -Google user
2 months ago
Michael at T-Mobile on K St was great. Attentive and accurate service. Switched from Google Fi where there's nothing but useless bots. Go ahead. Make the jump to T-Mobile and help the humans!
Flmthe movement
Flmthe movement -Google user
a month ago
Service is really good here and they made everything very easy. Wanted to leave a tip for them but they didn't accept it. Michael is a really good employee and the rest of the crew are really nice.
Liam O
Liam O -Google user
2 months ago
Michael got me set up with home wifi in like 3 minutes, and got me a discount for being a preexisting customer. Friendly experienced and quick, great experience!
Daniel Nunez
Daniel Nunez -Google user
2 months ago
I came into T-Mobile on k street this afternoon for a new phone! The homie Micheal hooked it up! Walked out satisfied.
Barbara Smith
Barbara Smith -Google user
a year ago
Great place and customer service was phenomenal. Big shoutout for Derrick and Marc who helped me with significant issues with a faulty SIM card from another carrier. They were knowledgeable, patient and professional. So glad I made the switch and highly recommend this store.
Rida Shaikh
Rida Shaikh -Google user
2 months ago
Michael was very helpful and got me in and out very quickly.
Gary Lippman
Gary Lippman -Google user
a year ago
I give this rating solely based on Derek the customer service representative at the K Street store in Sacramento. We went in to purchase a new phone replacement and he couldn’t have been more helpful…. Patience is virtue as he walked us through the data...Read More
asia barakat
asia barakat -Google user
a month ago
The girl with the pink hair is so nice and was so helpful
Alicia Villegas
Alicia Villegas -Google user
2 years ago
Poulad helped resolve the issue with my phone and it didn't take long. He was very helpful and friendly, very chill, great customer service, he's a peoples person, and has a great personality. I really recommend this T-mobile on K & 7th. Poulad is...Read More
Keng Cha
Keng Cha -Google user
a month ago
Quick and easy very helpful and knowledgeable

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly