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Call Direction Website Reviews

About

T-Mobile, your one-stop-shop for all your wireless needs, is conveniently located at 4135 Pacific Coast Hwy B, Torrance, CA 90505. As a leading Cell phone store, we offer a wide range of cell phones, accessories, and plans to fit your lifestyle. Our knowledgeable staff is dedicated to providing exceptional customer service to ensure you find the perfect device and plan that suits your needs. In addition to our cell phone services, we also provide high-speed Internet service, making us a trusted Telecommunications service provider in the area. Whether you're looking to upgrade your current plan, purchase a new device, or simply need assistance with your existing service, our team is here to help. Visit us today and discover why we're the go-to Cell phone accessory store in Torrance. Our store is equipped with the latest devices and accessories, and our experts are always happy to answer any questions you may have. Come experience the T-Mobile difference for yourself!

T-Mobile Review Summary

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3.8
(106 Reviews)
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Mijal Soae Kessel
Mijal Soae Kessel -Google user
2 weeks ago
We had such a positive experience at T-Mobile! Switching from AT&T felt like it was going to be a stressful process, but David made everything so easy for us. He took the time to explain all the promotions available, walked us through the different options,...Read More
Már de la Cruz
Már de la Cruz -Google user
2 months ago
Omar is amazing! I went in as a Verizon customer, with the intention of just having some questions answered, and walked out a T-Mobile customer. Everyone was very friendly. Omar answered all the questions, never tried to oversell anything, and was extremely kind and helpful.
Lisa Rogy
Lisa Rogy -Google user
a month ago
Switching from AT&T to TMobile. . Started with online TMobile and that was, as it turned out, a complete cluster. NOTE: For ANY ACCOUNT CHANGES go into the store! The online process is a waste of time. (They actually make my account...Read More
Gordon Foster
Gordon Foster -Google user
5 months ago
Edward is a life saver! We had issues signing up with T-mobile direct through customer service via phone only, and were about to give up the switch from Verizon. As a last resort, we decided to go to the nearest brick-and-mortar. Edward was...Read More
Laurie Maguire
Laurie Maguire -Google user
5 months ago
Great staff! Didn't oversell but absolutely helped me with my issue and wasn't dismissive!
Annie Chung
Annie Chung -Google user
a year ago
Truly excellent, stellar customer service all around. Edward, the manager, in particular, answered all our questions, helped us with all our concerns, and made upgrading devices and our family plan seamless and enjoyable. He went the extra mile in helping us troubleshoot several issues. ...Read More
Voytek Gawora
Voytek Gawora -Google user
10 months ago
Daysha and Ed provided great support! We ended getting great phone plan and two new iPhones. Very happy with overall experience!
C FC
C FC -Google user
3 years ago
I always have a good experience at this location, even when I'm just there to make a payment. This week I had to go in first thing right after they opened due to my phone having water damage. I was assisted by Daysha who helped...Read More
IDOL X – Billy Idol Live Experience, Tribute Band
IDOL X – Billy Idol Live Experience, Tribute Band -Google user
a year ago
Stopped in this evening to pick up a Mobile 5G hotspot. Arturo was extremely helpful in getting us set up and making sure everything is working properly before we left. The rest of the employees were very friendly, hustling and helping other customers.
Aaron Spicker
Aaron Spicker -Google user
a year ago
The folks working here are incredible. People, friendly and super helpful. I even took the liberty to come back to the store the following day to continue with what I needed to accomplish.
SkinCandie
SkinCandie -Google user
2 years ago
Raj to the Rescue: Escaping Verizon Wireless Hell and Finding Relief with T-Mobile Let me tell you a tale of a man named Raj, an Account Executive with the power to save us from the clutches of Verizon Wireless. You see, my experience with Verizon was...Read More
Y M
Y M -Google user
a year ago
Daysha was extremely helpful, knowledgeable and super friendly. We upgraded our phones and expected the process to take a long time but she was unbelievably organized and efficient. This was a painless process! Thank you Daysha and T Mobile!!!
Brian Auerbach
Brian Auerbach -Google user
6 years ago
Went in, got a phone, got out. Unbelievable that a new phone at the cell store took less than three hours. Michael was great! He was quick and efficient, knew all of the specifics of the deal of which I was taking advantage, and he even...Read More
Tiffany Sin
Tiffany Sin -Google user
2 years ago
My family came in to start four new phone lines and trade in phones, and Olivia and Maxx were absolutely amazing. We really appreciated Maxx's patience and expertise. He was extremely kind, easy to talk, professional, and willing to answer all of our many,...Read More
Monte Morton
Monte Morton -Google user
a year ago
Daysha is an unusual being, a splendid being who solved our 7 day + problem of being unable to send or receive emails. We are grateful for her exquisite brain, patience and kindness. Yea Daysha!!! Lucky us to have met her. Thank you Daysha!!!
Jennifer Kleinschmidt
Jennifer Kleinschmidt -Google user
6 months ago
Going in with a problem to a T-Mobile store is never fun but Maxx P. at this location rocks!!!
Mike Hugo
Mike Hugo -Google user
6 years ago
Wow! I have an entirely new opinion about mobile stores after the service I received today. For years I've avoided going into any mobile store and instead just did changes to my account via the customer care phone line. Today Rosie did a great...Read More
Ilan Xanthakis
Ilan Xanthakis -Google user
a year ago
The usual great experience at this TMobile store. From my guy Arturo and everyone else there in the store are all 5 star. Thank you
Eric Robello
Eric Robello -Google user
10 years ago
Quick, professional, courteous, everything other cell phone companies are NOT. T-Mobile, their reps and their plans are head and shoulders above any other cell phone company, and I've tried most of them. I actually look forward to it when I need to go...Read More
Carole Westberg
Carole Westberg -Google user
2 years ago
Maxx was absolutely amazing. So patient, so helpful, an absolute star. Daniel K also helped us and was excellent. Outstanding customer service from these two young men.
Faviola Gonzalez
Faviola Gonzalez -Google user
7 years ago
I live about 6 miles away from this store, which may not seem like a lot but there is a Tmobile down the street from me and i always pick this location over any other location in South Bay. You guys are great, everytime i...Read More
Andrew Morales
Andrew Morales -Google user
5 years ago
They really take the time to make it personal here and treat me well. They can take an overwhelming process and make it feel so easy and not difficult. If you're in the area and considering a switch or to save some money, T-Mobile is...Read More
Justin Allen
Justin Allen -Google user
2 years ago
Honestly the best, friendliest and most helpful experience I've ever had at a cell shop. Daysha was incredibly helpful in resolving my issue. Highly recommended.
Kristin Gillham
Kristin Gillham -Google user
7 years ago
We went to T-Mobile to switch providers (previously with sprint) and to buy a new phone. Sam helped us and he was so accommodating! He answered all our questions and was so patient! I highly recommend this location and Sam!
Anna
Anna -Google user
Edited 2 years ago
Staff is so great, great service. Raj and Chris is so helpful, really care about their client and do their best, got me the best promotion. Very happy and grateful. Highly recommend them and t mobile. Thank u all.
Robin Wilson
Robin Wilson -Google user
8 years ago
Everyone there had been really nice and accommodating. They made aure we got every discount available to us. They have called us 2 times in a week. Once to make sure my phone was cover for the bogo. They were nice enough to hold our...Read More
Daniel Fisher
Daniel Fisher -Google user
4 years ago
I love this t-mobile always fast and great service. I wanted to add a line and Andrew got the line up and running in minutes. He's an absolute wizard it's so great! Thanks again Andrew!
Brianna Aguilera
Brianna Aguilera -Google user
6 years ago
Extremely amazing customer service from Brenda! She made it very easy for my family and I to switch carriers from Sprint to T-mobile. Very helpful workers!
Marty Brown
Marty Brown -Google user
6 years ago
Nice store, solid employees. Saturdays are busy, but each customer is greeted and they work quickly and efficiently.
Edward Morris
Edward Morris -Google user
3 years ago
Work with Edward if you go. He is amazing and knows all things T-mobile/Sprint legacy customers.

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly