I wish to take this time to express my sincere appreciation to Bree and Chad for the quality customer service that they provided. To begin, we were greeted very professionally by Chad who introduced us to our sales rep Bree then offered us some water....
Read More
I wish to take this time to express my sincere appreciation to Bree and Chad for the quality customer service that they provided. To begin, we were greeted very professionally by Chad who introduced us to our sales rep Bree then offered us some water. I was in the store in search of a much needed upgrade from my Note 5 which had very limited space but I love, love, love that phone so I was indecisive as to what I wanted to purchase. Bree very patiently provided comparison, selections and available specials. Chad intervene and was equally thorough about what products Sprint has to offer. Despite the need and challenge to execute social distance, it did not hinder the quality of service that was provided. Bree demonstrated excellent work ethic, for it was not just a sale to her but her desire to ensure I was clear and satisfied about the product, cost and services. Even as other customers came into the store, which she greeted, informed them that she would be with them shortly, then assisted them until another team member arrived & while my phone data was being transferred to my new phone - she made sure to check on me and made me feel like I was the only customer in the store. I can honestly say I left the store very pleased and my visit was extremely satisfying thanks to Bree and Chad...they are Awesome!