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Call Direction Website Reviews

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T-Mobile is a cell phone store in Doral, FL.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.9
(38 Reviews)
5
4
3
2
1
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Jay F
Jay F -Google user
2 months ago
I went to this store with a problem with my phone that took a long time to resolve. Vanessa was very patient and really put a lot of effort into helping us. Her professionalism was excellent.
Wedad Saad Anderson
Wedad Saad Anderson -Google user
6 months ago
Amazing service. Profesional and knowledgeable of the products and mobile system. Alejandro, Mauricio and the rest of the team deserve a 5 ***** and are an example of how every Tmobile employee should treat the customer.
Grace
Grace -Google user
6 months ago
I am delighted to share my outstanding experience with Vitor, who provided exceptional assistance during my recent transition from AT&T to T-Mobile. He demonstrated a high level of professionalism, patience, and expertise while managing the transfer of three lines. From the moment we began, Vitor's thorough...Read More
Kaylee Marcella Perez
Kaylee Marcella Perez -Google user
a year ago
DJ was nice, efficient, and so helpful. I was in and out of the store in 10 min. This store was WAY more empty than others around the area.. it was also much more modern and clean. Plus, their staff is fully bilingual and...Read More
Hayson Nicholls
Hayson Nicholls -Google user
5 months ago
Amazing customer service from Julián A. Keep it up!
Monica Arencibia
Monica Arencibia -Google user
5 years ago
I love this T-Mobile store. Normally going to a cell phone store to change providers is the biggest hassle but NOT THIS STORE!!!! Everyone in there is super nice and friendly, when your being helped your treated as a person and friend not just as...Read More
Michelle Sohan
Michelle Sohan -Google user
4 years ago
Ever since we started using T Mobile, we have enjoyed much better service than Verizon, as we are from another country and use a hot spot when we travel. The team at City Place, Doral, are our favorite though! Everyone is always on point, quick...Read More
Guillermo Antunez
Guillermo Antunez -Google user
4 years ago
Shoutout to Ernesto who told me everything about a great deal who actually worked out much better than I thought I was going to get, super friendly and pleasant experience, no rush and got everything done quick and efficiently. Amazing, recommend this location. Ask for...Read More
Walery Ramos
Walery Ramos -Google user
a year ago
Thanks so much Justin for your customer service. He was kind and patient with us. I will come back!
Al Rodriguez
Al Rodriguez -Google user
3 years ago
Worst experience I’ve had in this location. My wife went to the store to ask for assistance on swapping out the SIM card from Sprint to T-Mobile which I ordered online. Carlos did not assist my wife in installing. He said that she had to...Read More
Juan Scott
Juan Scott -Google user
2 years ago
THE EMPLOYEES AND MANAGER OF THIS STORE ARE VERY UNPROFESSIONAL, RUDE. AND DISRESPECTFUL. "Jean Store Manager and associate Gabriel". AFTER NOT RECEIVING OUR SIM CARDS IN THE MAIL I CALLED THIS STORE TO SEE IF IT WAS POSSIBLE TO WALK IN AND … More
Nicko Jones
Nicko Jones -Google user
3 years ago
This people don't even know their own promotions. They offered me $110 for my IPhone 8 plus, and the promotion it's clearly $415; they had a huge sign outside with the promotion value. That's is ridiculous.
Subhan Khan
Subhan Khan -Google user
3 years ago
5 Star customer service here. Staff is super friendly and helpful.
Frank Alpizar
Frank Alpizar -Google user
2 years ago
Nice staff. Quick and easy process to open a line with them
Genesis A
Genesis A -Google user
4 years ago
Best T-Mobile store and very friendly employees.
Aashish Loetawan
Aashish Loetawan -Google user
2 years ago
The guys in the evening were helpful and fast...
Ciciobelllo G
Ciciobelllo G -Google user
10 months ago
Nice
Erick Maitin Morales
Erick Maitin Morales -Google user
a year ago
Extremely unprofessional
L. Yvonne Morales
L. Yvonne Morales -Google user
2 years ago
Great service!
Laura Tovar
Laura Tovar -Google user
8 months ago
Yesterday I was in this store and Odet helped me. I don't have words to express here all the feeling of gratitude I have towards her and the boss in charge Mauro. … More
Juan Scott
Juan Scott -Google user
2 years ago
THE EMPLOYEES AND MANAGER OF THIS STORE ARE VERY UNPROFESSIONAL, RUDE. AND DISRESPECTFUL. "Jean Store Manager and associate Gabriel". AFTER NOT RECEIVING OUR SIM CARDS IN THE MAIL I CALLED THIS STORE TO SEE IF IT WAS POSSIBLE TO WALK IN AND HAVE THE SIM...Read More
Laura Tovar
Laura Tovar -Google user
8 months ago
Yesterday I was in this store and Odet helped me. I don't have words to express here all the feeling of gratitude I have towards her and the boss in charge Mauro. What they did for me changes my life in a way I can't explain. They are...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly