Reviews (405) 340-3787 Call Direction Website Photos About
Call Direction Website Reviews

About

T-Mobile is a cell phone store in Edmond, OK.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
3.7
(229 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Qing Zhao
Qing Zhao -Google user
a year ago
I visited the T-Mobile store with my friend, who is heading back to his hometown next week. Liliana, the staff member who assisted us, was extremely friendly and helpful. She helped us transfer our plan from postpaid to prepaid and even called customer service for...Read More
Shashin Manandhar
Shashin Manandhar -Google user
a week ago
Karen is one of the best sales managers I have ever met in any retail store. She is incredibly knowledgeable and friendly in the way she handles her customers. I also want to give credit to Joey—he is very professional in handling things and helping...Read More
Matthew Todd
Matthew Todd -Google user
a week ago
Isiah and Joey were incredible. They were very friendly , and didn’t mind me asking all the questions I had. They went over everything with great detail and assured we understood everything before we agreed to anything. They weren’t pushy or anything. If you are...Read More
Alyssa
Alyssa -Google user
a week ago
Mike was amazing! I did not wait very long for service, and Mike helped me get a iPhone 16, switching over to T-Mobile from AT&T while trading in my old phone. He was very patient and kind, and explained the services very well! No shady deals or...Read More
Burnie Conner
Burnie Conner -Google user
6 months ago
Great, timely service! We were helped by a wonderful sales rep (#****743, on Sunday 3/23), whose name I unfortunately forgot to grab. We were both buying new iPhones as well as returning a modem. She explained everything clearly, handled our dual purchases quickly, and showed...Read More
John Hurst
John Hurst -Google user
5 months ago
The store is very well stocked with most of the latest phones and accessories. The area is clean and maintained. The store was busy, but the courteous staff was quick to acknowledge you and make you feel at home.
Roni Cook
Roni Cook -Google user
2 weeks ago
thanks to Brandon & the guys who helped me out with getting my Tmobile 5G wifi connected, it works great!
Kellie S. Wilson
Kellie S. Wilson -Google user
4 months ago
I was having technical issues with my phone after a software update. I went in, and LeAndra was very patient and fixed my issues. Great customer service.
Truman Wood
Truman Wood -Google user
3 weeks ago
Xavier was a great help and was very welcoming. Great vibe in the shop 🤙 …
Kathy Velazquez
Kathy Velazquez -Google user
5 months ago
Great experience. The representative that assisted us helping with screen protectors and was awesome.
Karen Cure
Karen Cure -Google user
a year ago
After my husband's doctor's appointment we went by T-Mobile on Broadway and had the best service ever. Andrew meet us at the door holding it open so that I could easily maneuver the wheelchair inside. …
marla hierstein
marla hierstein -Google user
9 months ago
Was having problems (a lot!) and the employees were extremely busy but solved all the problems I was having. Highly recommend to use T-Mobile if you are having any problems.
TJ Harrell
TJ Harrell -Google user
5 years ago
I came in to replace my battery. I was told previously that it would be done at no charge since I had insurance and have had a previous repair. When I handed him my phone he had told me since the back of my phone...Read More
Tammi Resar
Tammi Resar -Google user
Edited 9 months ago
Phil was fantastic! He went above and beyond to help elderly father (finally!!!) get a smartphone. He was kind and patient, and I deeply appreciate that.
Kelly Stewart
Kelly Stewart -Google user
6 years ago
The employees in this store did give pretty excellent service. Negative feelings for Sprint aside, I haven't been to a Sprint store around here where they haven't been very helpful and friendly. I cannot blame the employees here or in any …
sunderw1641
sunderw1641 -Google user
7 years ago
The Staffing at the store is excellent, they're very friendly, very knowledgeable, quick, provide excellent customer service. I've never seen from any other cell phone carrier before. When I walk into the store I feel like royalty. They …
Leonza Duncan
Leonza Duncan -Google user
2 years ago
I recently bought 5G internet for my home, Chis & Victoria were a great help making my setup quick and painless. I did run into a slight glitch in my setup and that's when Victoria came to the rescue. Gr8 little store good people...Read More
Jas Caz
Jas Caz -Google user
2 years ago
Took my daughter here to get service. Emmanuel was extremely nice and patient with us. My 19 yr old was extremely nervous about her first time trying to get service he made her 1st time a very pleasant experience. Thank you so much!
Isaac Partain
Isaac Partain -Google user
Edited 2 years ago
Pre-ordered my s23 ultra had issues contacted tmobile phone rep, no help, david reached out and resolved the issue within 24 hours, highly recommend if you have issues contact store, they definitely go above and beyond to help!
Sandra Jackson
Sandra Jackson -Google user
6 years ago
Very professional set of employees here.. I busted my screen on my new note nine.. they overnights the parts an within an hr or so I was back up an running!! The cost was way better than when I had to make a claim on...Read More

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly