Great, timely service! We were helped by a wonderful sales rep (#****743, on Sunday 3/23), whose name I unfortunately forgot to grab. We were both buying new iPhones as well as returning a modem. She explained everything clearly, handled our dual purchases quickly, and showed...
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Great, timely service! We were helped by a wonderful sales rep (#****743, on Sunday 3/23), whose name I unfortunately forgot to grab. We were both buying new iPhones as well as returning a modem. She explained everything clearly, handled our dual purchases quickly, and showed us how we can take care of future phone upgrades on the app.
While the store was definitely busy, the reps made sure to check-in customers and greet them upon arrival. Any waiting was a byproduct of the nature of what’s happening: the transaction can only happen as fast as the technology allows!
(As a side note, we had to cancel Internet service via phone call versus in-store. That interaction was also quick, easy, and surprisingly personable. 5/5 stars all around!)