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T-Mobile in Long Beach

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T-Mobile is a cell phone store in Long Beach, CA.

T-Mobile Review Summary

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(88 Reviews)

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Ana Higuera -Google user

2 weeks ago

The sales associate was nice and helpful. It was launch weekend so they were really busy and I just needed to get my screen protector changed. I was told it would be a 30 min wait but he took me first since it was a...Read More

Mona Eslamian -Google user

a month ago

The employees here were very kind and helpful. Special shout out to Jennifer, who not only helped me get my phone fixed in a timely manner, but also made me feel at ease when I was stressed out.

William Sanchez -Google user

5 months ago

I had an awesome experience at T-Mobile thanks to Serena! She helped me upgrade our phones, transfer a new line onto my account, and made sure I got the best phone plan possible. She was super knowledgeable, patient, and made the whole process smooth and...Read More

Evelyn -Google user

9 months ago

I love this T-Mobile! Every time we go in it is a breeze and they are so helpful and friendly without being pushy about buying extra things. Today, Angela was extremely helpful and met our several needs so quickly and easily. Thank you!

Ms. Jae Jackson -Google user

10 months ago

Abdul got me in & out of the store within 15 minutes. After having my phone stolen at LAX, reporting it and waiting a week I could no longer be without a phone. My dealing with customer service was mind numbing BUT service at the...Read More

emmy rivera -Google user

a year ago

Very clean store as well when you walk in they acknowledge you and welcome you once you step inside. Can be busy sometimes but they are quick to help everyone inside. Got helped by Lino and he was a quick problem solver and was very...Read More

Sonia Miranda -Google user

2 years ago

This review is way overdue! Came to T-Mobile to upgrade my phone and add a line. As soon as I walked inside workers acknowledged and greeted me. Bella the sales rep that was helping me out was extremely helpful. She’s very knowledgeable and explained everything...Read More

Kylie -Google user

11 months ago

Angela helped me with a new screen cover and the process was quick. I enjoyed her customer service and will be returning back to this location for the excellent customer service!

Victor Reed -Google user

7 months ago

Good store , organized and customer service is great. Peter was awesome he went above and beyond.

Nicolas Fariborz Motazedi -Google user

3 years ago

I had wonderful experience switching from Spectrum. Jonathan was our representative with best attitude and very knowledgeable. He zipped through 2 phone transfer and applied all discounts available. I even switched my internet with higher speed at most resealable price. Also noticed the manager was...Read More

Mike Nazelrod-Woodward -Google user

4 years ago

Great service, very knowledgeable about products and company plans and promotions. My husband and I were served by Jonathan Macias who was amazing. With the "patience of Job" he listened to our concerns (we were Sprint customers) and …

NatsuTails -Google user

8 years ago

Customer service was great. Julie was the rep that helped us out. She switched my gf's line from Sprint to my current account. She also helped switch my "grandfather" account to the new T-Mobile one plan. Everything went pretty smoothly. …

Savannah Koontz -Google user

a year ago

I come here every time I’m in crisis and every time the service has been exceptional! I wish I could remember the other names but shout out to Jennifer for being awesome and helping me recover my phone!🫶 …

deeramos -Google user

3 months ago

Very busy store; even with all hands on deck.

Brother Cush -Google user

6 years ago

I came in on a rainy day. The staff was quite engaging, they seemed like great people, helped me get exactly what I said I wanted... the fact that it turned out not to be what I truly wanted was on me. …

Laura Diaz -Google user

a year ago

I love this T-Mobile because when you go in the first they tell you welcome and be with you soon I’m done and they help you no more than a minute and there’s friendly with costumes

clyde smith -Google user

a year ago

Not only solved my problem, but introduced to a wonderful product I knew nothing about…it was love at “byte” My wife calls me Mr. Gadget !!!

june -Google user

4 years ago

Amazing service .. he was very nice, professional and helpful with everything we needed helped with . My father was very happy with his her phone because of Abdul help and I can’t thanks him enough . I’m happy with his service . Please give...Read More

Nogueira -Google user

a year ago

Abdul was very proactive and helpful, you got a happy customer out of me, thanks for your service T-mobile

Craig “Craigs Clout” Emmert -Google user

3 years ago

This T-mobile Team here @ Carson & Cherry has Me elated I didn't quit. The Carpenter/Entrepreneur in Me left here very satisfied. From their busy Manager (Bryan) to Fidel to Herbert(the Brain) & don't forget the anon. Lady. Google got Me …

Features

Service options

In-store shopping

Delivery

Accessibility

Wheelchair accessible entrance

Wheelchair accessible parking lot

Amenities

Wi-Fi

Crowd

LGBTQ+ friendly

Transgender safespace

Planning

Quick visit

Payments

Credit cards

Debit cards

NFC mobile payments

Other

LGBTQ+ friendly

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T-Mobile in Long Beach

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T-Mobile Review Summary