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Call Direction Website Reviews

About

T-Mobile is a cell phone store in Anaheim, CA.

T-Mobile Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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3.8
(158 Reviews)
5
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1
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alfonso de gante
alfonso de gante -Google user
2 years ago
Claudio did a great job helping us switch 4 lines to T-Mobile, thank you very much Claudio!!!
Miguel C
Miguel C -Google user
Edited 3 months ago
Had a really great experience on Mother's Day. Bryan took care of us. Even though the t-mobile systems were not processing our requests as expected, Bryan did everything he possibly could to resolve it. We were very fortunate that he showed us the online deals...Read More
Suzanne Nalbandian
Suzanne Nalbandian -Google user
3 months ago
Christian was great! 👍 helped me pick out some phone cases and screen protector. He was patient, kind and very knowledgeable. Helped me set up my new iPhone 16 pro max too. Thanks! …
Maria
Maria -Google user
5 months ago
Recently switched over to T-Mobile and a friend told me to come to this location because the staff is nice, thought I’d give it a try. The staff were nothing but kind and helpful. I thought the whole process was going to be complicated and...Read More
Joanna Jones
Joanna Jones -Google user
3 months ago
Bryan was noting but amazing, he went above and beyond for me and my Mom. He professional, nice, and efficient, thank you Bryan!!
Jim Dougherty
Jim Dougherty -Google user
6 months ago
Staff here was great. Typically I'd handle all my stuff online or over the phone with T-Mobile customer service but this store was very helpful to me and my unique situation.
vincent nguyen
vincent nguyen -Google user
5 months ago
I have a problem to upgrade Moto G Stylus 2025. came to this store, Mr. Aaron willing to help and Problem solved in 30 mins. high Recommend to people have a issue upgrade.
Brandon Simmerman
Brandon Simmerman -Google user
8 months ago
Had Steven as my expert today! Went in for internet service to my ne place. He was very direct, gave the best plan and set everything up on my phone so when I get home all I have to do is plug it in and...Read More
William DeMascio
William DeMascio -Google user
6 months ago
The young man I worked with was easy going and was fast with setting up the phone.
dylan J
dylan J -Google user
2 years ago
I want it in there to get my phone replaced back of the screen was glass and broke Jonathan helped me did an awesome job really stellar job It took about 3 hours to transfer all my text messages but I need them because of...Read More
최주연
최주연 -Google user
2 years ago
We bought a family plan for 4 people. However, one of our line was still alive, so Ana called the customer service and solved the problem. I wasn't happy with one of our phone and they let us switch it to a different one in...Read More
Natali V
Natali V -Google user
a year ago
I been a member of TMOBIL for 9 Years came with my mom the other day because she was having issues with her bill why was so much and literally we came 3 times less than a month and no one wanted to help us...Read More
Myrna Belthius
Myrna Belthius -Google user
9 years ago
Great customer Service. Steven was really helpful on helping me with any issues. I bought a phone and a tablet, he was very attentive and answered all of my questions in a timely manner. Very positive attitude, I will definitely come back to buy more...Read More
The Sneaky Zephyr
The Sneaky Zephyr -Google user
5 years ago
Omar helped me upgrade my phone to an iPhone 11. He was upfront with all the terms and pricing and took the time to explain my updated monthly bill to me. He even got me some cool new accessories! A+ salesman!
Tracy E.
Tracy E. -Google user
11 years ago
After reading the negative reviews on here I decided to go and see for myself how the store is. I had a great experience at this store. Ricky was very helpful and answered all of my questions. I looked around to see what the other...Read More
Andrew Shin
Andrew Shin -Google user
2 years ago
I had a great experience buying a new phone. Mauro was friendly and made the process of transferring my information much easier.
ANGEL CUELLAR
ANGEL CUELLAR -Google user
4 years ago
Eulises helped me today and was so wonderful and such a joy to talk with and he was very professional and knowledgeable. The team here at this location has always been great, my husband and I have been coming for YEARS. You have a great...Read More
tony solo
tony solo -Google user
3 years ago
Thank You Evelyn For Waiting For Me To Get There I Really Appreciate Your Service I Looked At Most T Mobil Stores In My Area And No Luck But You Saved Me The Phone I Was Trying To Get You Have Great Customer Skills I’ll...Read More
Hieu “DrScrubs” Do
Hieu “DrScrubs” Do -Google user
6 years ago
Great service. Quick. Painless. Got the phone I wanted without any problems. Can't say that all situations will be like this, but mine was. So credit where credit is due.
Jose Uriostegui
Jose Uriostegui -Google user
7 years ago
Amazed by great service on BLACK FRIDAY was expecting atleast double the waiting period. Thank You Edgar for making my experience unique will most definitely recommend this location to family and friends

Features

Service options

check icon In-store shopping
Delivery

Accessibility

check icon Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities

check icon Wi-Fi

Crowd

check icon LGBTQ+ friendly
check icon Transgender safespace

Planning

check icon Quick visit

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Other

check icon LGBTQ+ friendly